My HP ENVY Photo 6200 All-in-One printer has suddenly stopped communicating with my iPad and iPhone is this because if the latest software update on IOS I have done everything instructed to do to get it back up and running, it sees the printer but print button is grayed out.
iPhone SE, iOS 26
Have tried everything suggested, printer report says all ok same network AirPrint ok all conn ted, I have since found out that it is my vpn that is causing the problem if I turn that off all works as before why i t has suddenly decided to do this i do not know but at least i can print now
Have tried everything suggested, printer report says all ok same network AirPrint ok all conn ted, I have since found out that it is my vpn that is causing the problem if I turn that off all works as before why i t has suddenly decided to do this i do not know but at least i can print now
If your printer supports AirPrint - is set-up correctly and was previously working as expected - you may find that restart of your network components will resolve the problem. You’ll need to restart your network devices in the correct order. Assuming that you WiFi Router provides DNS services for your network, restart devices in this order - allowing time for devices to fully boot/restart prior to restarting other devices:
Restarting your iPad, after restarting other devices in the correct sequence, is most simply achieved by a forced-restart of the iPad:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If you continue to have difficulties, check to see if your iPad is using the new WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.
Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address
The Private Address feature is largely unnecessary for your home WiFi network; if enabled, Private Addressing can interfere with anticipated operation of other devices, such as AirPrint/Airplay. In such circumstances, you may need to disable this feature - and can be enabled or disabled for each individual network.
Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support
Unless a VPN connection is explicitly configured for Split Tunnelling, all network traffic will (by design) be directed to the VPN Gateway - and as such, your iPad will not be able to communicate with devices (such as your AirPrint printer) or any other devices on your local network.
Split Tunnelling, required to access local network resources while the VPN connection is active, may not be supported by your VPN App.
This is not a limitation of iOS/iPadOS - but is an element of VPN networking technologies. Unless you fully understand how VPNs work, configuration and relative benefits/limitations, you would perhaps be best advised to avoid using a VPN.
First off, no, it isn’t the new OS. Both of my devices are printing just fine. What exactly have you tried so far?
Unable suddenly to print to HP printer
