Hi, I bought a MacBook Air and it is the first time I use it, and I hope I don't have made a mess: it was installed sequoia and I upgraded to tahoe without making a backup. Now I'm trying to download support for apple intelligence and Siri and it takes a long time to finish. I also noted that many apps that were on sequoia now have disappeared. can someone give me some advice?
MacBook Air 13″
Hi Francesca_C,
welcome to this Apple (user-to-user) Community!
Re: "I bought a MacBook Air and it is the first time I use it".
If it is a new purchase from Apple, there is help from Apple's experts:
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership
One stop for technical support, Apple hardware service, and software support. Call Apple Support at 1-800-APLCARE
(or use the app if it finished downloading)
or visit Apple Support online
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If needed: Apple support's article: Use Apple Intelligence with Siri on Mac
MacBook Air - apple intelligence and Siri beta
