MacBook Pro M4: HP Dock limits Samsung G9 resolution

Hi,


I recently purchased a Samsung Odyssey G9 OLED 49" (240 Hz) monitor. I am using an HP Thunderbolt Dock 120W G2 and cannot get full resolution through the dock.


The monitor is connected to the dock via DisplayPort, and the dock is connected to my MacBook Pro M4 using a Thunderbolt cable. When I connect it this way, the display seems to switch into a kind of AirPlay mode. The maximum resolution available is 3840 × 120 Hz. If I try to go above that, the screen turns black.


When I connect the MacBook directly to the monitor using HDMI or Mini HDMI, I can run full resolution without any issues.


I did not experience this problem previously, but at that time I was using a 2560 resolution monitor.


Could the dock be the limiting factor here?

MacBook Pro 14″, macOS 26.3

Posted on Mar 2, 2026 1:52 AM

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Posted on Mar 3, 2026 6:48 AM

<< However, I have previously managed to run 2560 × 1440 at 180Hz through this dock. >>


2K display is less than half the bandwidth required to run your big 5K wide display. Resolution, bits/color, and refresh rate each multiply the number of bits/second that need to fly though those cables at very close to the physical ability to switch their digital logic.


The HP spec says it generally is not promised to support higher than 60 Hz, and does not support more than a 4K display at any refresh rate.


That dock does not appear to be a good match for your high-end display.





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Question marked as Top-ranking reply

Mar 3, 2026 6:48 AM in response to PeterTveita

<< However, I have previously managed to run 2560 × 1440 at 180Hz through this dock. >>


2K display is less than half the bandwidth required to run your big 5K wide display. Resolution, bits/color, and refresh rate each multiply the number of bits/second that need to fly though those cables at very close to the physical ability to switch their digital logic.


The HP spec says it generally is not promised to support higher than 60 Hz, and does not support more than a 4K display at any refresh rate.


That dock does not appear to be a good match for your high-end display.





Mar 2, 2026 8:01 AM in response to PeterTveita

G9 is a family of displays. what model number is yours, exactly?


that Dock does not appear to support anything higher than 4K at 60, far short of what you seek for your G9 family display, typically capable of 5120 by 1440 (like 5K display with the bottom part missing).


Dock spec sheet here:


https://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-1989enw


that looks like nothing higher than 60 Hz is ever supported, and only one up to 4K at 60 Hz as its top resolution.


YES, the bottleneck is that Dock.


Is your Mac M2 or higher?

if so, its DIRECT HDMI port is the highest resolution available out of the Mac.



Mar 3, 2026 1:20 AM in response to PeterTveita

This is the exact monitor I am using: https://www.elkjop.no/product/pc-datautstyr-og-kontor/skjermer-og-tilbehor/pc-skjerm/samsung-odyssey-g9-49dqhdoled240hz003ms-gamingskjerm/640904


Samsung Odyssey G9 49" DQHD OLED 240Hz (model from Elkjøp).

According to the specifications, the HP Thunderbolt Dock 120W G2 does not officially support refresh rates above 60Hz at high resolutions. However, I have previously managed to run 2560 × 1440 at 180Hz through this dock.


At my workplace, I use the same dock model and successfully run two 2560-resolution monitors at 100Hz without issues.


The laptop I am using is a MacBook Pro with the M4 chip.

Mar 3, 2026 6:47 AM in response to PeterTveita

that Samsung LS49CG934SUXEN display is indeed a 5120 by 1440 display (like 5K display with the bottom part missing). with HDR 10 bits/color capable of refresh rates up to 240 Hz.

features include Picture-by-Picture, so it could support two-cable connection.

interfaces include on micro-HDMI and a HDMI to Micro HDMI cable is said to be included

also, full-size HDMI (support for resolutions above 4K require HDMI 2.1 and ULTRA certified cables.)

DisplayPort


Samsung pictures this display on their web site saying it can be used (with two cables) as if it were two 2560 by 1440 displays.


the Mac is ready, willing, and able to drive each half display (Left and Right) over separate cables, and use the Arrange pane to place them back together, side-by-side in the correct order. Users who have used this feature say that once set up. it works as one display without compromise.

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MacBook Pro M4: HP Dock limits Samsung G9 resolution

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