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Apple Pay identity verification repeatedly asks to re-verify

my Apple Pay says verify identity n I did it 3 times and it didn’t work it keeps putting me back to a screen that says verify identity and I did it over and over again it wants me to keep redoing it

Posted on Mar 3, 2026 12:20 PM

Question marked as Top-ranking reply

Posted on Mar 3, 2026 4:46 PM

Please contact Apple Cash support team at Green Dot Bank. Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


•  call (877) 233-8552


•  disputes at P.O. Box 9, West Chester, Ohio


•  general customer service at P.O. Box 1070, West Chester, Ohio 45071


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Mar 3, 2026 4:46 PM in response to Mayaprivvv

Please contact Apple Cash support team at Green Dot Bank. Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:


•  call (877) 233-8552


•  disputes at P.O. Box 9, West Chester, Ohio


•  general customer service at P.O. Box 1070, West Chester, Ohio 45071


• visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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Apple Pay identity verification repeatedly asks to re-verify

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