Cannot activate 3-month Apple TV+ trial on Apple TV 4K

Hello,

Four days ago, I activated a 7-day free trial for Apple TV+. After that, I canceled the trial and purchased an Apple TV 4K device.

I would like to use the 3-month free Apple TV+ viewing period that comes with the purchase of the Apple TV 4K. However, I do not see this option available on my device.

Could you please assist me in activating the 3-month free trial? Thank you in advance for your help.

Posted on Mar 4, 2026 3:00 AM

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Question marked as Top-ranking reply

Posted on Mar 4, 2026 4:23 PM

The offer is for new subscribers and is not valid for users who have already used the trial (even if cancelled). You are still free to contact Apple support for an exception but it is under their discretion and no guarantee.

2 replies

Mar 4, 2026 4:28 AM in response to Luki02

we are not apple


these forums

are user helping other users like yourself, it's sort of going to a physical apple

store and asking other customers their advice



if it was me then I would try reaching out to their official support channels


Get Support (apple.com)

and or

Contact - Official Apple Support

And or

https://www.apple.com/contact/

Or

Genius Bar Reservation and Apple Support Options - Apple



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Cannot activate 3-month Apple TV+ trial on Apple TV 4K

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