iPhone 15 Pro won't accept incoming calls, ring, or vibrate

Iphone 15 pro wont accept incoming calls, wont ring or vibrate


I've spent LOTS of time with Vodaphone going through technical settings etc but nothing works for long. Incoming calls immediately switch to voicemail and although Haptics are set to always play they never do.

I done the usual, obviously. Updates, reboots. Nothing seems to work.

Anyone here got any ideas?

Cheers

iPhone 15 Pro, iOS 26

Posted on Mar 4, 2026 9:02 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2026 9:43 AM

Just a personal experience and your experience may differ, but I’ve never found Vodafone helpful in regard to consumer issues. Probably just me.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

3 replies
Question marked as Top-ranking reply

Mar 4, 2026 9:43 AM in response to Russianrobert

Just a personal experience and your experience may differ, but I’ve never found Vodafone helpful in regard to consumer issues. Probably just me.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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iPhone 15 Pro won't accept incoming calls, ring, or vibrate

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