How to retrieve my files from iCloud to my iMac ?

When I try to open a folder on the side bar, I get a message that says "can't be opened because the original item can't be found." I may have inadvertently saved my folders and files to the Cloud. How do I get them back on my iMac ?

Posted on Mar 5, 2026 9:02 AM

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3 replies

Mar 5, 2026 9:41 AM in response to Brudduh

A folder that you've put on your Finder's Sidebar shouldn't say, "can't be found" just because it's in iCloud Drive. I have several folders that used to exist in my User's folder that I've moved to iCloud Drive, and they work fine.


I want to double check that you're talking about the Finder's Sidebar, and not Photos' sidebar or a Sidebar in another app-- is that right? Because if a folder that's on the Finder's Sidebar is trashed from the enclosing folder, it just disappears from the Sidebar. Even if the folder is on another drive that's unmounted, the folder isn't stuck there-- it just vanishes. It doesn't say, "can't be found."


If you don't see iCloud Drive in your Finder Sidebar, then go to Finder's Settings and check the box to show iCloud Drive. Then you can click there on the sidebar to see what's iCloud Drive.


Do you see your folders in your iCloud Drive folder? If so, you can just drag it from there to where you'd like it, just like any other file in any other folder.


See this:

Understanding iCloud Drive



Mar 5, 2026 10:28 AM in response to Brudduh

Brudduh wrote: … did select iMAC and see files when I put a file name in the search box.

When you do a Finder Search,

the results window show the path to the file. Here I was doing a search for .photoslibrary, and when I made a selection I could see where to go to find the file.


What is the path to the files that you found? Are the rest there?


If you provide a screenshot showing the error message and the context, it might be clearer.

Mar 5, 2026 10:09 AM in response to Richard.Taylor

The folders show on the sidebar but not the files.I did select iMAC and see files when I put a file name in the search box. I suspect I'll have to search files by name and drag to the appropriate folder. However I did try to drag some files to a folder and got a message that says that I can drag the files to the appropriate folder but I won't be able to see them. What's up with that ?

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How to retrieve my files from iCloud to my iMac ?

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