iPad (10th generation) apps not opening

My IPad gen 10 vant open some apps ex App Store and YouTube not even after resars. Whats wrong?

Posted on Mar 5, 2026 10:42 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2026 3:08 AM

If you have any VPN or Security Apps installed (such as Norton or MacAfee), disable and/or delete them entirely from your iPad - and then perform a restart:

Remove or delete apps from iPad

Force-restart iPad


VPNs and security Apps can interfere with your iPad's network connection - and can prevent access to some online services such as the Apple App Store.


Also ensure that you have updated your iPad to the most recent version of iPadOS - at the time of writing, this being iPadOS 26.3.1.



If the problem persists after restarting your iPad, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple


5 replies
Question marked as Top-ranking reply

Mar 6, 2026 3:08 AM in response to arne41

If you have any VPN or Security Apps installed (such as Norton or MacAfee), disable and/or delete them entirely from your iPad - and then perform a restart:

Remove or delete apps from iPad

Force-restart iPad


VPNs and security Apps can interfere with your iPad's network connection - and can prevent access to some online services such as the Apple App Store.


Also ensure that you have updated your iPad to the most recent version of iPadOS - at the time of writing, this being iPadOS 26.3.1.



If the problem persists after restarting your iPad, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting:

Genius Bar Reservation and Apple Support Options - Apple


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iPad (10th generation) apps not opening

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