Mi cuenta de icloud

Hola necesito ayuda con mi Apple ID


Accidente mente agregué dos cuentas que están configuradas como menores de edad en Family Sharing.Ahora ninguna de las dos puede salir del grupo familiar ni cambiar la edad .¿podría ayudarme a eliminar las cuentas del grupo familiar o restablecer la familia?

iPhone 12

Posted on Mar 6, 2026 7:20 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2026 7:36 AM

Cuentas con edades menores a 13 años, no pueden existir fuera de Family Sharing ni editar su edad.

Para eliminar las cuentas la petición debe de hacerse desde cada cuenta y autorizarse desde la cuenta del organizador.


click aquí ➜ Cómo eliminar la cuenta de Apple de un niño - Soporte de Apple


6 replies

Mar 6, 2026 7:53 AM in response to wesli96

Existe una Comunidad de Soporte de Apple en español. Si te interesa participar, regístrate, encuentra una respuesta o publica una pregunta sobre los productos y servicios de Apple que más te interesen. Haz clic en este enlace --> https://communities.apple.com/es/welcome para visitar el sitio en español.


Child accounts either have to be transferred to a different family sharing group or the accounts have to be eliminated entirely.


Move a child to another group using Family Sharing as outlined in this document: https://support.apple.com/HT201080


or:


Delete their Apple ID account entirely. Doing this means the child will no longer be able to re-download past purchases.


One way to do this would be to log into the unwanted "child" account and request deletion of the Account (AppleID). You should have the ID and password from when you first set up the account, or can recover the password according to information provided in this support article:


[[ PasswordChildPassword ]]

Family Sharing and Apple ID for your child - https://support.apple.com/HT201084

- "If you are the family organizer or guardian, you can help reset your child's Apple ID password using your iPhone with iOS 16 or later or iPad with iPadOS 16 or later and two-factor authentication turned on for your Apple ID. --> https://support.apple.com/HT201355#childaccount"


Next, from the document : How to delete your Apple ID account - https://support.apple.com/HT208504

- Can I delete my child’s account?

"Your child can also request deletion of their Apple ID, which requires your approval. The approval request will be sent via email to the primary Apple ID email address of your family organizer account. When approving the request from this email, you will go through the process of deleting the child account."


You could also contact Apple about this request: Click here --> https://support.apple.com/choose-country-region Select your country, then a product and work your way down the menu to the desired issue. If you don't see one then try a different product until you reach a telephone or chat help request and ask to be redirected.


You may wish to read this comment about the time it may take to fully delete a child account: https://discussions.apple.com/thread/254933351?answerId=259181662022#259181662022



Mar 6, 2026 7:25 AM in response to wesli96

You have posted to an English community forum. To communicate in your own language, please post your question to the forum linked below. But provide more detail, describing exactly what kind of help you need and what the problem is.


Has publicado en un foro de la comunidad en inglés. Para comunicarse en su propio idioma, publique su pregunta en el foro vinculado a continuación. Pero proporcione más detalles, describiendo exactamente qué tipo de ayuda necesita y cuál es el problema.

https://communities.apple.com/es/welcome



Mar 6, 2026 8:34 AM in response to wesli96

wesli96 wrote:

Hola. necesito ayuda con mi Apple ID.

Accidente mente agregué dos cuentas que están configuradas como menores de edad en Family Sharing.Ahora ninguna de las dos puede salir del grupo familiar ni cambiar la edad .¿podría ayudarme a eliminar las cuentas del grupo familiar o restablecer la familia?

Hola de nuevo. Por favor, revisa las demás respuestas. Cualquier cosa que pueda añadir, se repetirá. Mucha suerte, amigo, y cuídate.


~Katana-San~

Mi cuenta de icloud

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