The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
AppStore and ITunes Disabled it says and won’t let me update the payment option too
[Re-Titled by Moderator]
Original Title: Apple Account Disabled
iPhone 13, iOS 26
Hello,
If you see a message saying, “You cannot login because your account has been locked”, or one saying “
https://support.apple.com/HT208856 “, click on this link ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 and choose the self help method, or a contact option. You must contact Apple.
For additional telephone contacts refer to: https://support.apple.com/HT201232
The special contact link I provided above is the most direct contact method to get to the right people at Apple and it is the one Apple suggests you use. If it does not work for you, try using the link in the support article or contact Apple starting at the top level general support link at https://support.apple.com/contact .
Apple Account is disabled, preventing App Store and iTunes updates
