since last iOS update my homepods start playing music themselves. i have both iphone and ipad turned off. anyone else having this issue, only way i can fix is to pull out power cables
HomePod, 26
By time the issue starts, on Gen 2 and some minis, the HomePod is usually a year out of warranty.
https://applemagazine.com/homepod-ghost-touch-frozen-panel/
It's a known hardware issue called ghost touch. Until users gang together to start a class action suit, Apple will continue to pretend it's unknown. The issue is that the touch panel on top of the HomePod goes bad. If you disconnect the Panel, you have to use Siri to get the HomePod to follow your wishes.
There are YouTube videos that show users how to disconnect the Panel or replace it, but on the Gen 2, that isn't for the faint of heart. The tear down it much harder than on the OG HomePod. On the OG, a tear down is top down. On the Gen 2, it's bottom up.
There are also guy's that you can ship your HomePod to and they will do the repair. I can't provide a link or the moderators will delete my comment. Do a web search. Nic's Fix charges $100 and you pay the shipping both ways. You can get discount shipping labels online from Pirateship shipping.
you are not the only one
Homepod randomly starts playing. - Apple Community
only happened for me 1 or 2 times though so I suppose I'm in luck
It may sound random but give a try with a different socket, it worked to me.
Unfortunately this has been reported over the years.
In my case it started with one of the paired HomePod playing music from the Apple Music service whilst serving as TV speakers.
From there it went onto to blasting music at all hours of day at no one’s request; Siri went on having conversations of her own, and very soon the condition spread onto the second unit.
Tried all the tricks suggested by a community in desperation, and followed all the intricate and logical steps suggested by Apple support. Nothing happened.
Until now.
I’ve just come across another post on this matter, and learned that one unhappy Apple costumer was told at an Apple Store that there was nothing that could be done. So that was the end of those HomePods for him.
In the process of confirming this to be my case: if it is, no more HomePods for me, that’s for sure. Second Gen lasted 3 years? Get real Apple.
Please check my post and make sure to contact an Apple Store if u experience any similar issues
It may be a hardware issue. Restore the HomePod using a Mac or Windows and then take it to an Apple Store
By time the issue starts, on Gen 2 and some minis, the HomePod is usually a year out of warranty.
https://applemagazine.com/homepod-ghost-touch-frozen-panel/
It's a known hardware issue called ghost touch. Until users gang together to start a class action suit, Apple will continue to pretend it's unknown. The issue is that the touch panel on top of the HomePod goes bad. If you disconnect the Panel, you have to use Siri to get the HomePod to follow your wishes.
There are YouTube videos that show users how to disconnect the Panel or replace it, but on the Gen 2, that isn't for the faint of heart. The tear down it much harder than on the OG HomePod. On the OG, a tear down is top down. On the Gen 2, it's bottom up.
There are also guy's that you can ship your HomePod to and they will do the repair. I can't provide a link or the moderators will delete my comment. Do a web search. Nic's Fix charges $100 and you pay the shipping both ways. You can get discount shipping labels online from Pirateship shipping.
HomePods play music randomly
