iPad screen line, seeking warranty repair

Hello!

My iPad has this horizontal/ vertical line across its screen appeared out of nowhere. I believe this was a hardware failure because the line doesn’t appears on screenshot.


This is a really strange case since I have never dropped this iPad nor having any water damage ( has case and screen protector on btw!!).


Since this device is still under warranty, I wonder if Genius Bar is willingly to repair/replace this problem for no charge. Or they’d just jumping to the conclusion of accidental damage & charging for enormous amount of money:,(

iPad, iPadOS 26

Posted on Mar 10, 2026 1:22 PM

Reply
2 replies

Mar 10, 2026 1:30 PM in response to Chau_

Welcome!


We are not Apple but a community of end users like you who cannot give official answers. We certainly have trouble remotely evaluating display issues in this setting.


Our guessing at what Apple will or will not do won't move this forward. We are not privy to how Apple technicians rate what constitutes a defect nor what options they may elect to offer. You need them to evaluate.


https://www.apple.com/retail/geniusbar/


iPad screen line, seeking warranty repair

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.