Apple ID age verification fails: no credit card, UK ID error
I need to verify my age on my Apple account but I don’t have a credit card and when I use my uk ID it says there’s an error.
iPad, iPadOS 26
If you are seeing this and you are running the 26.4 beta version of iOS then you should probably downgrade back to the regular version. We are not allowed to discuss issues arising from using beta software. To find out how to uninstall iOS beta software, read this support article —> https://support.apple.com/HT203282
If you are running the regular release of iOS software and are in the UK or Australia which have to comply with laws about Internet age verification, ask Apple what to do. They have not provided us (regular users like you) with any guidance about age verification. This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.