Unable to verify age over 18 without a credit card

I am unable to identify my age as over 18 in Australia because I don’t have a credit card

iPhone 16, iOS 26

Posted on Mar 13, 2026 8:58 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2026 9:13 AM

If you are seeing this and you are running the 26.4 beta version of iOS/iPadOS then you should downgrade back to the regular version. You are running a test version of software which may result in unanticipated issues (fully review the terms for the beta program here —> https://beta.apple.com/sp/betaprogram/faq ). We are not allowed to discuss issues arising from using beta software. To learn how to uninstall iOS/iiPad beta software, read this support article —> https://support.apple.com/HT203282


If you are running the regular release of iOS software and are in the UK, Australia or another country with new laws requiring Internet age verification, ask Apple what to do. They have not provided us (regular users like you) with any guidance about age verification. This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.


3 replies
Question marked as Top-ranking reply

Mar 13, 2026 9:13 AM in response to deshaun209

If you are seeing this and you are running the 26.4 beta version of iOS/iPadOS then you should downgrade back to the regular version. You are running a test version of software which may result in unanticipated issues (fully review the terms for the beta program here —> https://beta.apple.com/sp/betaprogram/faq ). We are not allowed to discuss issues arising from using beta software. To learn how to uninstall iOS/iiPad beta software, read this support article —> https://support.apple.com/HT203282


If you are running the regular release of iOS software and are in the UK, Australia or another country with new laws requiring Internet age verification, ask Apple what to do. They have not provided us (regular users like you) with any guidance about age verification. This support article has various country telephone numbers for contacting Apple for support and service ➔ https://support.apple.com/106932 Scroll down to “Connect with live support”. If your country is not in the list, go to the “Other countries” entry at the end of the list and click on the “options” link. Not every country has telephone support, and phone numbers may only work when calling from the same country.


Unable to verify age over 18 without a credit card

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