The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have had a problem for years where my iMessage app will show a black screen whenever I try to access it. It renders me unable to view any messages whatsoever.
I have an iPhone 15 and I just updated to 26.3.1 (a) to see if it would fix it; it did not.
Did you also try to reset the iPhone to factory settings, to rule out, that the iOS software caused the issue?
To rule out defective data from the backup, set it up as a new device and set up and test the iMessage app again.
Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
Did you also try to reset the iPhone to factory settings, to rule out, that the iOS software caused the issue?
To rule out defective data from the backup, set it up as a new device and set up and test the iMessage app again.
Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
iMessage app shows black screen on iPhone 15
