How do I renew / extend AppleCare + on an iPad? I can't find the option anywhere, and Apple's Support was very unhelpful?
[Re-Titled by Moderator]
Original Title: Is my iPad (10th gen) eligible for AppleCare+ warranty?
mitsguy2001 wrote:
It only shows AppleCare One as an option. Unfortunately, since the iPad is associated with my son's minor account, it appears that there is no way to include devices associated with my main account on that plan. And paying the full AppleCare One price for a single device is a waste of money. Unless you know of a way to cover devices on both my main account and my son's minor account on the same AppleCare One plan, which is what I really want, but others say it can't be done.
As AppleCare+ was not purchased or not renewed within the available window, AppleCare One is your sole option.
And the AppleCare One support subscription cannot be shared across Apple Accounts.
mitsguy2001 wrote:
It only shows AppleCare One as an option. Unfortunately, since the iPad is associated with my son's minor account, it appears that there is no way to include devices associated with my main account on that plan. And paying the full AppleCare One price for a single device is a waste of money. Unless you know of a way to cover devices on both my main account and my son's minor account on the same AppleCare One plan, which is what I really want, but others say it can't be done.
As AppleCare+ was not purchased or not renewed within the available window, AppleCare One is your sole option.
And the AppleCare One support subscription cannot be shared across Apple Accounts.
Extending/renewing an AppleCare+ plan, or reinstating a lapsed plan, is not available in all countries/regions:
Get new AppleCare coverage after your AppleCare plan expires - Apple Support
Perhaps you missed the link embedded on the linked web page:
View Coverage - AppleCare & Warranty
Otherwise, you might seek assistance directly from Apple Support - who can provide a definitive answer for your situation. You can contact the Support Team using the Support link at top-right or bottom-left of this page.
You can also initiate and manage support cases from Apple devices using the excellent Apple Support App. If not already installed, the App can be downloaded from the App Store:
mitsguy2001 wrote:
Both lousy ideas.
Is Apple's reasoning that devices on minor accounts have higher claim rates, so they make them impossible to insure? Or do they hope to get rich off of minor's making unauthorized purchases on devices on parents' accounts?
Your annoyance is clear.
This is a user-to-user technical community. Contributors here are all end-users, just like you. Other than the site Moderators, Apple neither monitors nor participates within this Community. As such, your comments here will not be seen or acted upon by anyone at Apple that can make a difference.
While contributors here have no influence upon Apple or its policies, Apple does invite submission of constructive comments and feedback via its Product Feedback portal. If you would like Apple to consider offering more flexible AppleCare+ arrangements, this would be the most appropriate channel to communicate your wishes:
While you are unlikely to receive an individual reply, we understand that all submissions are logged, analysed and forwarded to the appropriate team(s) for consideration.
It only shows AppleCare One as an option. Unfortunately, since the iPad is associated with my son's minor account, it appears that there is no way to include devices associated with my main account on that plan. And paying the full AppleCare One price for a single device is a waste of money. Unless you know of a way to cover devices on both my main account and my son's minor account on the same AppleCare One plan, which is what I really want, but others say it can't be done.
I did purchase AppleCare+, but it will expire in April. When is or was this window that you say I missed?
It doesn't make sense to me that a minor's account counts as separate from a parent's main account. So the only way I can extend coverage is to switch the iPad to my account, pay for AppleCare One, and allow my son to make unauthorized purchases since he's now using my adult account? Doesn't make any sense.
What is my best action at this point?
What happens if I switch his iPad to my main parent account, sign up for AppleCare One for that iPad and 2 other of my devices, and then switch his iPad back to his minor account? Will that work?
mitsguy2001 wrote:
I did purchase AppleCare+, but it will expire in April. When is or was this window that you say I missed?
It doesn't make sense to me that a minor's account counts as separate from a parent's main account. So the only way I can extend coverage is to switch the iPad to my account, pay for AppleCare One, and allow my son to make unauthorized purchases since he's now using my adult account? Doesn't make any sense.
What is my best action at this point?
What happens if I switch his iPad to my main parent account, sign up for AppleCare One for that iPad and 2 other of my devices, and then switch his iPad back to his minor account? Will that work?
AppleCare One:
If this iPad is already failed, failing, or otherwise damaged, that’s not going to be covered.
But I’d be paying to cover 3 devices when it’s only covering 1 device since it’s on a minor account rather than my main account. Makes no sense. Especially since after a few months it would basically be the cost of the iPad. Is it intentional that having a device under a minor account makes it basically ineligible for coverage, or is it just a glitch in their system?
mitsguy2001 wrote:
But I’d be paying to cover 3 devices when it’s only covering 1 device since it’s on a minor account rather than my main account. Makes no sense. Especially since after a few months it would basically be the cost of the iPad. Is it intentional that having a device under a minor account makes it basically ineligible for coverage, or is it just a glitch in their system?
If the offer makes no sense to you, don’t buy it.
Or buy two more devices, and fill out the AppleCare One offer.
Or buy a replacement (“spare”) device with no coverage.
Or buy a new device and purchase AppleCare+ while that is available.
Whatever purchase (or not-purchase) makes the most sense to you, as this is entirely your choice.
But AppleCare One is what it is.
Or buy two more devices, and fill out the AppleCare One offer.
I already have multiple devices: I have another iPad, an iPhone, and an Apple Watch, but they are for me to use rather than my son, so they are on the main parent account, not the minor account.
Or buy a replacement (“spare”) device with no coverage.
Or buy a new device and purchase AppleCare+ while that is available.
In reality, I have 2 choices, neither of which are any good (I'm not considering either of your ideas involving buying extra iPads to be reasonable options).
Both lousy ideas.
Is Apple's reasoning that devices on minor accounts have higher claim rates, so they make them impossible to insure? Or do they hope to get rich off of minor's making unauthorized purchases on devices on parents' accounts?
Click the link provided - and you'll find out 🙂
I tried and they were unhelpful.
mitsguy2001 wrote:
How do I renew / extend AppleCare + on an iPad? I can't find the option anywhere, and Apple's Support was very unhelpful?
Settings > General > AppleCare will show status and availability, assuming a semi-recent iPadOS version.
The other option for coverage is AppleCare One, which can be added to devices in good condition up to four years from original purchase:
Is it available in the US?
I did click the link, and it did not answer my question.
AppleCare+ renewal / extension options for iPad not visible
