M5 Air: macOS deleted, stuck, no Wi-Fi

adhm007 wrote:

my device m5 air macos got deleted, and now it is stuck and doesn't want to connect to wifi at all

ref: How to reinstall macOS - Apple Support

adhm007 wrote:

I bought it today, when I wanted to do the initial installation, it got interrupted and crashed more than 10 times. then more than 100 GB of the desk was full, i had to delete Mac OS to install it again and now it stocked to activate Mac menu and does not show the Wi-Fi option at all

You should not have to install or reinstall the macOS on a new Mac.

If you can not erase and reinstall using the directions above, then take it back and have the OS reinstalled or return it.

If you were trying to migrate from your old Mac that has a larger internal drive..?

Then you need to return that Mac Air and purchase one with a larger drive or manually move what you need from the old Mac.

I would return it for one that works as expected new out of the box.

Very important to plug into power before you decide to turn it on and set it up.

you have a limited 14 days for an exchange or refund for any reason—see Returns & Refunds Order status

Returns & Refunds - Shopping Help - Apple

Only items that have been purchased directly from Apple, either online or at an Apple Retail Store

Your 90 days of complimentary telephone support begins on the date of purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)

I will say the computer has a built in Recovery Volume for reinstalling its current macOS—

"100 GB of the desk was full"— what was this transferring in an old account(?)

So it is unclear what you did exactly...

deleting the User and setting it back up was the way forward

ref: Erase your Mac and reset it to factory settings

ref: Erase your Mac - Apple Support

"M5 Air: macOS deleted, stuck, no Wi-Fi: I bought it today, when I wanted to do the initial installation, it got interrupted and crashed more than 10 times. then more than 100 GB of the desk was full, i had to delete Mac OS to install it again and now it stocked to activate Mac menu and does not show the Wi-Fi option at all"

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WiFi not Showing Up:

If WiFi isn't showing, then you need to use Ethernet. This is the adapter you'd need to use for your Mac: Belkin USB-C to 2.5Gb Ethernet Adapter - Apple

Please share what really happened, macOS does not just delete itself.

see > How to start up from macOS Recovery - Apple Support

and > How to reinstall macOS - Apple Support