iPhone 13 battery swelling after latest iOS update

Hello,

I have an iPhone 13. Recently, I upgraded it to the latest iOS version. The next day, I noticed that my iPhone’s battery started swelling. I am very concerned about this issue.

Can anyone guide me on:

  • What steps I should take immediately?
  • Where and how I can file a complaint or request service from Apple?

Thank you in advance for your help.

Posted on Mar 22, 2026 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 22, 2026 10:33 AM

Power off the phone immediately. Keep the phone a safe distance away, since there is always a risk of an explosion and fire.


Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop ASAP. You can find a list of authorized shops in your area using this link:


Find Locations


Genius Bar Reservation and Apple Support Options - Apple


Best case......a simple battery replacement. Worst case.....the swelling has distorted the frame and Apple will refuse to perform service on the phone.






2 replies
Question marked as Top-ranking reply

Mar 22, 2026 10:33 AM in response to GaneshPhate

Power off the phone immediately. Keep the phone a safe distance away, since there is always a risk of an explosion and fire.


Make an appointment at the Apple Store / Genius Bar or take the phone to an authorized Apple service shop ASAP. You can find a list of authorized shops in your area using this link:


Find Locations


Genius Bar Reservation and Apple Support Options - Apple


Best case......a simple battery replacement. Worst case.....the swelling has distorted the frame and Apple will refuse to perform service on the phone.






Mar 22, 2026 10:28 AM in response to GaneshPhate

GaneshPhate wrote:

• Hello,
I have an iPhone 13. Recently, I upgraded it to the latest iOS version. The next day, I noticed that my iPhone’s battery started swelling. I am very concerned about this issue.
Can anyone guide me on:
What steps I should take immediately?
• Where and how I can file a complaint or request service from Apple?
Thank you in advance for your help.

Your battery was surely failing before the update, but the intensity of the update surely pushed the battery further than it was capable of being pushed. When batteries fail, they often swell.


Were you paying attention to the health of your battery at all? You should have been checking at: Settings > Battery > Battery Health and when the battery dipped to 80% or less, you should have scheduled an appointment at your Apple Store Genius Bar.


Since your phone is likely far past the original manufacturers warranty, you don't have a valid complaint. You need to schedule an appointment at your Apple Store Genius Bar and show the phone to Apple to see IF it can be repaired or whether you'll need to buy a new iPhone. Appointments can be made here --> Apple Service and Repair for iPhone Battery - Apple Support


And of course, power the phone off and don't use it until it's been seen at your Apple Store.


iPhone 13 battery swelling after latest iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.