New Apple ID registration failing with unknown error

i just make a new apple id, i got the registration and also check email. Got the text message for 2fa but i cant register the account.


my phone (ios 26.3.1) and mac mini (mac os 26.3) said there is a unkown error?


is there a workaround to fix the issue?

iPad Pro, iPadOS 26

Posted on Mar 23, 2026 12:59 PM

Reply
6 replies

Mar 24, 2026 9:02 PM in response to Basti_79

Re: "New Apple ID registration failing with unknown error : i just make a new apple id, i got the registration and also check email. Got the text message for 2fa but i cant register the account. "

"my phone (ios 26.3.1) and mac mini (mac os 26.3) said there is a unkown error?"


Wondering if Apple Support's You Tube video may help spot what's required:

See: How to create an Apple Account | Apple Support

https://www.youtube.com/watch?v=RPLdGDbWFag

______________________________________

Re: "is there a workaround to fix the issue?"


Creating an account is generally straightforward.


You could try updating the OS versions:

(NB: It is always wise to back-up computers / devices before updating)


The latest version for iPhone is iOS 26.4

"This update introduces Playlist Playground and Concerts in Apple Music, and 8 new emoji, along with other features, bug fixes, and security updates for your iPhone"


The newest MacOS Tahoe version is macOS 26.4

This update also includes quite a few enhancements

Mar 24, 2026 9:35 PM in response to Basti_79

I tried to verify my age with a Pass Proof of age card in the UK all night and it still isn’t working. Keeps on about making sure it’s a valid document or that the image is high quality or a bunch of other stuff. I really want it to work but it keeps failing. This better not cause me trouble with my music creation and sharing between my devices or I’m going to be very unhappy. I’ve spent a lot of money on apple’s stores on iPad and Mac Mini M4 Pro. And if it starts to restrict my account or whatever which it shouldn’t do as I’m 25 years old…I don’t need this. If it won’t let me confirm then it best just not restrict my music apps or ability to download them or I will literally go insane. Please apple make the system work more smoothly because we apple fans love you and we really need some help right now I feel.

Mar 24, 2026 11:38 PM in response to SatanicPsyycho

Thank you for joining the discussion ...

seems you may need to know what valid proof of age you can use.

If it helps at all: Apple support make this article available online:

If you’re asked to confirm that you’re an adult - Apple Support

________________________________________________________________

Re: "I tried to verify my age with a Pass Proof of age card in the UK all night and it still isn’t working".


Seems your issue is different from the Account creation one this discussion thread is about ? Also: It is unclear what the real issue you face is: proof of age for what ?

... retaining access to music apps ? ... issue with part of Apple's system ...?


If you wish: You can check how to:

Find answers and ask questions in the Apple Support Community - Apple Support

and

If you still need help: Seems it would be best to "Ask the Community" your own clear question(s), so everyone has the opportunity to help. ie: See "Ask the community" at the top of this thread.

_____________________________________________________________________

Re: "Please apple make the system work more smoothly because we apple fans love you and we really need some help right now I feel."


Apple is not here, and very unlikely to see your request here.

We are all Apple users, like yourself, with no access to your accounts or details.

Sorry we don't really know what your issue with the system is about, in order to help.


Apple provides a feedback website, if you want to contact Apple:

Product Feedback - Apple


All the best :-)

Mar 25, 2026 12:07 AM in response to Basti_79

ยืนยันรหัสผ่านด้วยเบอร์โทรหรือไม่ก็ iCloud หรือไม่ก็เมลทำได้เลยยืนยันรหัสผ่านด้วยเบอร์โทรหรือไม่ก็ iCloud หรือไม่ก็เมลทำได้เลยครับ

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Apple ID registration failing with unknown error

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.