signature images in emails are currently displaying as question marks

Super frustrating! I’ve noticed that all signature images in emails are currently displaying as question marks rather than the actual images.


Could you please let me know why this is happening and whether there’s anything that needs to be updated or fixed to resolve it?


I am using a iMAC New outlook Tahoe 26.3.1


This is the error message that comes up:


This add-in is a part of CodeTwo Email Signatures 365 - a solution for central management of email signatures, disclaimers and branding. If you want to use this add-in, your Microsoft 365 organization first needs to be registered in CodeTwo Admin Panel by a global admin.


Your IT must update the CodeTwo Add-in to let it keep adding signatures and to reduce user sign-in requests. ***


[Edited by Moderator]

iMac 24″, macOS 26.3

Posted on Mar 24, 2026 8:37 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2026 8:34 AM

Hi Rebekah, CodeTwo rep here. It looks like your organization is no longer registered to CodeTwo and you're using an old add-in version, but we can help you figure this out and get our signatures working again. Please contact our 24/7 Customer Success team by visiting the CodeTwo website and going to the Contact section.


[Edited by Moderator]

1 reply
Question marked as Top-ranking reply

Mar 25, 2026 8:34 AM in response to Rebekah Ritchie

Hi Rebekah, CodeTwo rep here. It looks like your organization is no longer registered to CodeTwo and you're using an old add-in version, but we can help you figure this out and get our signatures working again. Please contact our 24/7 Customer Success team by visiting the CodeTwo website and going to the Contact section.


[Edited by Moderator]

signature images in emails are currently displaying as question marks

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