I have read all the posts regarding iOS 26.4 and age verification.
So basically if you are in the uk and do not have a credit card, uk driving licence or national id card, you can not verify.
[Edited by Moderator]
Original Title: Age Verification Fail
If you've had an Apple ID for more than 18 years and can prove that fact (e.g. mine shows iTunes purchases from 2006 and I sent a screenshot to prove it) then they will accept that. However, they will still make you jump through multiple hoops to get to that stage ... I've been on chats and phone calls for over 3 hours today and it's still going to take until next week for a so called higher-up to "approve" it.
Alternatively if you already have a Clearpay account, their checks will verify 18+ so add it to Apple Wallet and that should work. Note I've not actually tried that approach, but would do that if the above did not apply to me.
Don't give up!
Correct. At this time there are no other verification options in the UK beyond the Credit Card and Driving License options.
Passports are not supported in the UK at this time.
click here ➜ If you’re asked to confirm that you’re an adult - Apple Support
That appears to be the case yes, but there is no actual confirmation of that at this time. It's doubtful Apple would just unilaterally decide what to use for verification for a government mandated requirement though.
It's more likely the Online Safety Act had some sort of guidelines for companies to follow and it likely indicates what forms of verification are approved.
Nilocsoft wrote:
Thank you for the confirmation Phil. From what I have read it is intimated that it is the uk government that have dictated what form of iD is permitted!
Apparently not. Microsoft allows UK verification via age estimation from a photo and, somehow, via mobile phone carrier if you upload your mobile phone number.
CherryBiter wrote:
Why isn’t passport supported - I don’t drive therefore no driver’s license. I hate credit so don’t have credit card. I do have a passport but no option.
No one here in this user-to-user forum can answer that.
I find it inexcusably that we are asked to do this and only support is credit card.
Tell Apple:
Thank you for the confirmation Phil. From what I have read it is intimated that it is the uk government that have dictated what form of iD is permitted!
Why isn’t passport supported - I don’t drive therefore no driver’s license. I hate credit so don’t have credit card. I do have a passport but no option.
I find it inexcusably that we are asked to do this and only support is credit card.
Terrible
How do I verify my age on iOS 26.4 in the UK without a credit card, driving licence, or national ID?
