Refund request for unexpected website charge

Hello, my young daughter accidentally signed up for a website and 99 euros were deducted from my account. I have canceled her registration. Can you refund my money?


iPhone 16 Pro Max, iOS 26

Posted on Mar 26, 2026 2:06 PM

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Question marked as Top-ranking reply

Posted on Mar 26, 2026 2:31 PM

If the subscription was done directly on a website, then only that website can refund the money. Apple has nothing to do with that in that case.


Also, this is a user to user forum, you are not addressing Apple support here. No one here can refund your money for you.


If the charge was made through an App from the App Store, you can request a refund from Apple by following the steps in the link below.


click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 26, 2026 2:31 PM in response to efraim32

If the subscription was done directly on a website, then only that website can refund the money. Apple has nothing to do with that in that case.


Also, this is a user to user forum, you are not addressing Apple support here. No one here can refund your money for you.


If the charge was made through an App from the App Store, you can request a refund from Apple by following the steps in the link below.


click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


Refund request for unexpected website charge

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