Bomgar Agent not opening on macOS Sonoma

In the past I've been able to use Bomgar Agent to get customer support from Adobe but now it doesn't open up. My OS system is Sonoma 14.4.1, I work on a 2024 Macbook Air.


Do I need to update my OS system?

Posted on Mar 26, 2026 2:45 PM

Reply
1 reply

Mar 27, 2026 1:32 AM in response to mirandafrommanhattan

mirandafrommanhattan wrote:

In the past I've been able to use Bomgar Agent to get customer support from Adobe but now it doesn't open up. My OS system is Sonoma 14.4.1, I work on a 2024 Macbook Air.

Do I need to update my OS system?

I would say YES


If so not other reason to keep the machine current and updated


The version Sonoma macOS 14.4.1 ( 23E224 ) was released March 25, 2024 - 2 years ago


The current version is Sonoma 14.8.5 released March 24, 2026

Bomgar Agent not opening on macOS Sonoma

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