New apple products. No connection!

I just bought the new iPad Air 13” and apple pro pencil 2026. Everything new. I’ve just tried to connect the Apple Pencil with the iPad but after failing to connect several times, restarting the iPad, reconnecting the tip, restarting the Bluetooth and all that jazz, it still doesn’t want to connect. Don’t know what I am doing wrong here. Have no case on the iPad either… please! I need some help!

Much desperate thanks…

iPad Air, iPadOS 26

Posted on Mar 27, 2026 9:20 AM

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Question marked as Top-ranking reply

Posted on Mar 27, 2026 9:50 AM

How exactly are you trying to connect it?

What steps are you following?


Are you placing the pencil on the edge of the iPad on the magnetic strip there?


click here ➜ Pair and charge Apple Pencil Pro with iPad - Apple Support


When placed in the correct position, a graphic of the pencil should appear on the iPad's screen. If it's not appearing, you may need to wait a bit for the pencil to charge enough to be able to pair.


click here ➜ If you can't pair Apple Pencil with your iPad - Apple Support


If it still won't connect, then take it back to where you bought it and ask for a warranty replacement.


2 replies
Question marked as Top-ranking reply

Mar 27, 2026 9:50 AM in response to Boopbeep212

How exactly are you trying to connect it?

What steps are you following?


Are you placing the pencil on the edge of the iPad on the magnetic strip there?


click here ➜ Pair and charge Apple Pencil Pro with iPad - Apple Support


When placed in the correct position, a graphic of the pencil should appear on the iPad's screen. If it's not appearing, you may need to wait a bit for the pencil to charge enough to be able to pair.


click here ➜ If you can't pair Apple Pencil with your iPad - Apple Support


If it still won't connect, then take it back to where you bought it and ask for a warranty replacement.


New apple products. No connection!

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