How can I recover an iPad purchase receipt from South Korea?

Hi everyone,


I’m trying to recover the receipt for an iPad I purchased while I was working in South Korea.


I bought the device at the Apple Store in Jamsil (Lotte Tower), but unfortunately I no longer have the receipt. I am currently in Portugal and now need the receipt for documentation purposes.


I have already contacted Apple Support, and they advised me to try reaching out directly to the store via email. However, I was unable to find a working contact or get a response.


I’ve also checked my email thoroughly and couldn’t find any purchase confirmation or receipt from that Apple Store.


I still have the iPad itself, along with the original box and accessories, and I can provide any additional details if needed


Approximate purchase date: November 2024

Purchase Method: Card


Has anyone been in a similar situation or knows how I might be able to retrieve the receipt?


Thanks in advance for any help.

iPad Pro, iPadOS 26

Posted on Mar 31, 2026 9:24 AM

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How can I recover an iPad purchase receipt from South Korea?

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