MacBook Pro black display but everything is else is working.

MacBook Pro 16” 2019 black screen but keyboard lights and second monitor is working well. I was able to do a system update to macOS Tahoe 26.3.1 (a), but even that did not help main display and is still black screen. Anyone else have an issue and how to fix?

MacBook Pro 16″, macOS 26.4

Posted on Mar 31, 2026 6:01 PM

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Question marked as Top-ranking reply

Posted on Apr 1, 2026 10:38 AM

Babycake278 wrote:

MacBook Pro 16” 2019 black screen but keyboard lights and second monitor is working well. I was able to do a system update to macOS Tahoe 26.3.1 (a), but even that did not help main display and is still black screen. Anyone else have an issue and how to fix?


You have a hardware failure—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support


see Vintage and Obsolete:

Vintage—Apple will repair if parts are available; Obsolete—no.

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...



I would not spend any real money on an Intel Mac— macOS tahoe is the end of the line for your Intel 2019



2 replies
Question marked as Top-ranking reply

Apr 1, 2026 10:38 AM in response to Babycake278

Babycake278 wrote:

MacBook Pro 16” 2019 black screen but keyboard lights and second monitor is working well. I was able to do a system update to macOS Tahoe 26.3.1 (a), but even that did not help main display and is still black screen. Anyone else have an issue and how to fix?


You have a hardware failure—


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support


see Vintage and Obsolete:

Vintage—Apple will repair if parts are available; Obsolete—no.

Obtaining service for your Apple product after an expired warranty - Apple Support

Obtaining service for your Apple product after an expired ...



I would not spend any real money on an Intel Mac— macOS tahoe is the end of the line for your Intel 2019



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MacBook Pro black display but everything is else is working.

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