Camera Not Working After iOS 26.4 Update on iPhone 14 Plus

Hi Apple Support,


I am using an iPhone 14 Plus. After updating my device to iOS 26.4, my camera has completely stopped working.


Whenever I open the Camera app, it either shows a black screen or does not respond properly. I also tried using the camera in other apps, but the issue still persists.


I have already tried basic troubleshooting steps like restarting the phone, checking permissions, and resetting settings, but nothing has fixed the problem.


The camera was working perfectly before the update, so this issue started only after installing iOS 26.4.


I request you to please help me resolve this issue or guide me on the next steps.


Thank you.

Posted on Apr 1, 2026 12:09 PM

Reply
10 replies

Apr 25, 2026 8:53 AM in response to sberman

The solution does not work. till yesterday my camera was working absolutely fine. Today the phone is updated with 26.4.2 version and then back camera stopped working where front camera is working fine. I went to a apple care store and they also said that this is happening for others as well. Don't know what is the solution about it.


Need a resolution immediately.

Apr 25, 2026 10:49 AM in response to shubhadeep144

shubhadeep144 wrote:

I went to an apple care store

What does an “apple care store” mean exactly?

  • An Apple Store?
  • An Authorized Apple Service Center?
  • Something else?


If it is not one of the first two, their suggestion is irrelevant.


And when you say “The solution does not work”, the solution provided does suggest getting service if the other listed options fail.

Camera Not Working After iOS 26.4 Update on iPhone 14 Plus

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.