Help with Microsoft Office Home & Business for Mac 2021 now not working - pop up "subscription required to edit and save"

I've been using Microsoft Office Home & Business for Mac 2021: Lifetime License for over a year. It worked perfectly but today I opened Word to edit a document and now get a message saying that a subscription is required to edit and save. Help! Of course I'm in the middle of a time sensitive project. Oddly, the other's I purchased for my other macs at the same time still work fine. And yes, I've Air Drop current project over to try to finish - but my issue on the MacBook still remains. So, help is needed!

MacBook Pro (M1 Pro, 2021)

Posted on Apr 8, 2026 1:26 PM

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4 replies

Apr 8, 2026 1:42 PM in response to Myappkt3

Myappkt3 wrote:

I've been using Microsoft Office Home & Business for Mac 2021: Lifetime License for over a year. It worked perfectly but today I opened Word to edit a document and now get a message saying that a subscription is required to edit and save. Help! Of course I'm in the middle of a time sensitive project. Oddly, the other's I purchased for my other macs at the same time still work fine. And yes, I've Air Drop current project over to try to finish - but my issue on the MacBook still remains. So, help is needed!

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Help with Microsoft Office Home & Business for Mac 2021 now not working - pop up "subscription required to edit and save"

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