Studio Display XDR Fails Full Calibration

Hi everyone, here's my update:

Apple replaced both of my displays, and B&H replaced my Calibrite Display Plus HL.

I updated my Mac to 26.4.1 yesterday. I am now running each display on its own TB5 cable to an M4 Max Mac Studio (no daisy chaining).

I updated the replacement displays' firmware one at a time, with the other display unplugged, and shutdown/reboots in between reconnecting the displays. I then did this same process for the "full calibration" process on each display (only one display connected when attempting to calibrate).

I have been able to successfully calibrate both displays, and they are reasonable accurate. I do think one may still have a mild warm/magenta tint to it, but barely perceptible.

Overall, a lot of variables changed so I am not sure what exactly led to being able to successfully calibrate both displays on the first try this time. Maybe a fix was hidden in Tahoe 26.4.1? Maybe my original displays were faulty?

In any case, this was a disappointing 4 week process to go through for having $10k+ of brand new apple hardware on the desk. I do hope these displays continue to receive firmware updates to dial in their stability. Until I hear more, I'm not messing around with my setup that has finally reached a happy (enough) place.

I've been having the exact same issue. Two Studio Display XDRs, Calibrite HL Plus, same error messages. Displays also did not match from the factory - one had a magenta tint to it on every preset. Please get in touch with apple support and let them know. It took me some time and they collected images, system logs, etc. They are replacing both of my displays.

I am disheartened to see you having the same issue, as it means my replacement displays will likely not fix the problem.

I recommend you contact Apple support directly about this, unless your display is under 14 days old -- in which case you should attempt to exchange it for one that works properly.

Support

Do not let them tell you its fine unless it truly IS fine. If they try to brush you off, ask for a Specialist to work with you further until solved.

solutions are described above.

if you are posting here so that Apple sees your additional concern, know that this a User-to-User support community, and Apple employees (except forum moderators) are Prohibited from responding here, so most don't read here.

To ONLY add your concerns to the list, please post a complete description of the problem at Apple Product Feedback:

Product Feedback - Apple

To get some potential resolution for your issues, or file a formal, tracked Bug Report, or pursue these issue with a Specialist, contact Support. This sub-link for displays:

Displays - Official Apple Support

You can not run these two displays successfully on one cable. The picture on the daisy-chained display will not be as good as it should be, because there is not enough bandwidth to support the second display properly without Display Stream Compression.

Each must be on its own cable to update the display firmware or to calibrate BOTH displays.

<< ... as it means my replacement displays will likely not fix the problem. >>

Your said Apple is replacing your two expensive displays because, after thorough analysis, they are not good enough.

That means Apple is standing by their product.

... and in the unlikely even that either of the replacement displays is also not adequate, that display will be replaced (within 14 days of receipt) as well.

You are reading of ONE failure here on a support forum, which is Lightning Rod for users with problems. You are ignoring the Thousands of unit owners who never posted here, because their product worked great.

Your pessimism is not warranted.

The pool of people that own two of these displays is likely pretty small, so few people are actively comparing two panels to each other side by side. Of that numbver of people, fewer still are likely attempting to calibrate them with the Calibrite HL Plus. Forgive me for expecting this issue to go under-reported.

I expect this is a software issue that will persist until it is patched.

Same issue with me as well. I have an active support ticket I’m working through now with engineers, and have sent diagnostic logs. The only hardware thing i could imagine is that the thermal sensor could be malfunctioning.

Did replacement monitors work for some anyone?

M1 max MacBook Pro with studio display xdr nano texture and calibrite display plus HL

Same issue and same error here trying to full calibrate my MacBook Pro M1 Max

Any update if the replacement displays fixed the problem?

Glad they were able to do the full calibration-- I'm still working through the problem with apple engineers. Did you go glossy or matte display?