The problem with turning off the MacBook screen

The screen of my macbook air m2 is constantly turning off, here are the scenarios in which this happens: the most unpleasant of them is when I close the lid of the macbook, and when I open it, instead of the lock screen, I see a disconnected screen (not dark - it is turned off), the keyboard backlight is on, and I can also continue playing video or audio, but at the same time, the screen does not work, because of this I have to restart the entire computer through the power button, which is why I have to restart my programs and projects, and also I can lose the data I was working on - it's terrible. Also, when opening the lid of the macbook, I can see the lock screen and log in, but then after a second the screen also turns off irrevocably. The second scenario occurs when the screensaver plays on the macbook for a while, but when I log in to continue working, the screen may also turn off after a second, and I realized that in order to avoid this, I must immediately start actively using the screen (for example, quickly move between desktops). The third screen shutdown scenario occurs when the macbook turns on after being in a discharged state, the lock screen hangs for about 30 seconds, after which the screen turns off, the keyboard backlight works at this moment, it looks like the whole macbook, after that the macbook reboots itself, after which your failure message appears, to which I attach this message. Finally, the fourth screen shutdown scenario occurs when I want to put the macbook into lockdown mode by quickly pressing the power button once to start the screensaver, at this point the screensaver works for about a second, and then the screen turns off, so I immediately have to restart the macbook. This problem occurred with some version of macOS Ventura in early autumn 2023, now I have the latest version of macOS, but I still suffer from this problem.


The MacBook is undamaged, did not open, did not fall


Has anyone else encountered such an error?



MacBook Air

Posted on Apr 13, 2026 2:30 AM

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Question marked as Top-ranking reply

Posted on Apr 13, 2026 2:58 AM

Hi iagafon,

 Since it’s been happening across different macOS versions and your Mac isn't damaged, it’s likely a software bug with how the Mac handles Sleep mode.

Before taking it to repair, try these two things:


Safe Mode Test: Restart your Mac and hold the Power button until you see Loading startup options. You might have to switch to an external monitor to do this. Pick your disk, hold Shift, and click Continue in Safe Mode. If the screen works fine here, it’s definitely a dodgy app or setting causing the crash.


Turn off Wake for Network Access: Go to System Settings > Battery > Options and turn off Wake for network access. Sometimes this wakes the components but forgets to wake the screen.


If it still happens, it might be a faulty lid sensor thinking the lid is still closed.

1 reply
Question marked as Top-ranking reply

Apr 13, 2026 2:58 AM in response to iagafon

Hi iagafon,

 Since it’s been happening across different macOS versions and your Mac isn't damaged, it’s likely a software bug with how the Mac handles Sleep mode.

Before taking it to repair, try these two things:


Safe Mode Test: Restart your Mac and hold the Power button until you see Loading startup options. You might have to switch to an external monitor to do this. Pick your disk, hold Shift, and click Continue in Safe Mode. If the screen works fine here, it’s definitely a dodgy app or setting causing the crash.


Turn off Wake for Network Access: Go to System Settings > Battery > Options and turn off Wake for network access. Sometimes this wakes the components but forgets to wake the screen.


If it still happens, it might be a faulty lid sensor thinking the lid is still closed.

The problem with turning off the MacBook screen

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