Denied refund for Duolingo subscription after free trial

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4 points

Denied refund for Duolingo subscription after free trial

Hello,

I was charged for a Duolingo subscription right after my free trial ended. I canceled immediately and did not use the subscription at all.

I already requested a refund through Apple, but it was denied and marked as final.

I am a student, and this charge is very significant for me. I did not intend to continue the subscription and I would really appreciate any advice or help on what I can do next.

Thank you.

iPhone 15 Pro Max, iOS 26

Posted on Apr 14, 2026 4:58 AM

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Answer 1

Apr 14, 2026 1:47 PM in response to Misheleeee

For any charge managed by Apple, it would require you to double click the side button where you see the message that says to avoid a subscription charge you need to cancel at least a day before the trial period ends. That is what you have agreed to and why you are charged. In most cases all transactions in the App Store are final, but at times Apple may provide a compassionate refund. It should never be expected though.

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Answer 2

Apr 14, 2026 1:35 PM in response to Misheleeee

To avoid the free trial turning into a paid subscription, you probably would have needed to have cancelled it at least 24 hours before the renewal date. It sounds like you did not do this.

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