Someone fraudulently took money out of my Apple Cash and I disputed the transaction because I did not authorize the transaction. Apple cash denied the dispute and basically called me a liar and I will not get my money back. Has anyone else had this happen and what did you do?
iPhone 17 Pro Max, iOS 26
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. This is not an issue Apple or Apple Support can assist with.
Contact Green Dot Bank:
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. This is not an issue Apple or Apple Support can assist with.
Contact Green Dot Bank:
• call (877) 233-8552
• disputes at P.O. Box 9, West Chester, Ohio
• general customer service at P.O. Box 1070, West Chester, Ohio 45071
• visit www.greendot.com
https://applecash.greendot.com/termsconditions/
For general information about prepaid accounts, visit cfpb.gov/prepaid.
If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
Denial of apple cash dispute
