iPhone 16 game crashes or freezes after iOS update

I am using an iPhone 16 and recently updated to the latest version of iOS. After the update, I encountered an issue where I am unable to play the game normally. The game crashes or freezes during loading, making it completely unplayable.




Before updating iOS, the game worked perfectly fine without any issues. Therefore, I suspect this problem may be related to changes in the latest iOS version.




Issues observed:





  • The game crashes immediately after launch or during loading


  • Sometimes it gets stuck on the in-game download screen


  • Unable to continue playing as usual





I would like to know if other users are experiencing the same issue, and if there are any possible solutions. I would also appreciate it if this issue could be investigated further.

iPhone 16, iOS 26

Posted on Apr 16, 2026 5:44 AM

Reply
4 replies

Apr 16, 2026 6:36 AM in response to thiraphat256

thiraphat256 wrote:

I bought Resident Evil 4 Remake about a month ago, and it was running normally on my iPhone 16 at that time. However, after updating to the latest iOS version, the game started crashing and freezing, making it unplayable.



I understand that this issue may be due to the game not being fully updated to support the latest iOS yet. F

You can delete the game from your iPhone, then reinstall it from the App Store, which may download an updated version. If that doesn't help, then you'll need to reach out to the app developer as they have to make sure their app is compatible with iOS updates. Keep in mind that Apple sends the API to ALL App Developers before Apple releases an iOS update. It's the App Developer who has to ensure their app works with it.

Apr 16, 2026 6:00 AM in response to thiraphat256

You're asking us to guess what "the game" is? What game? If it's not an Apple developed game, contact the App Developer of this game as they likely haven't updated the game to be compatible with iOS 26.4.1. Apple doesn't own 3rd party games, so Apple has no ability to fix issues with apps or games they don't own.


How to contact an app developer - Apple Support


iPhone 16 game crashes or freezes after iOS update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.