Used Apple Watch locked to Apple ID, proof of purchase

i bought a used apple watch and i have proof of purchase . The device is locked to another apple id. please remove activation lock.


[Edited by Moderator]

iPhone 16, iOS 26

Posted on Apr 24, 2026 6:36 PM

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Question marked as Top-ranking reply

Posted on Apr 24, 2026 6:43 PM

Hello~ We can’t and neither will Apple. Your receipt says you have until May 9th of 2026 to return it and get your money back. I suggest that you do as the watch wasn’t properly prepared for resale.


Also try Apple refurbished…


Refurbished Apple Watch Deals - Apple


~Katana-San~


3 replies

Apr 24, 2026 6:44 PM in response to hadyezzedine

You are better off returning it to the place that you purchased it.


Apple does remove an Activation Lock with proof of purchase, but since Apple does not get involved in third party sales that receipt usually has to be from Apple or Authorized Apple Seller.

https://al-support.apple.com/#/al/agreement


  • Apple won't contact the original owner
  • Apple can't verify if it was improperly sold to you
  • Apple won't contact the third party seller
  • Apple can't even verify if every possible third party receipt is legitimate

Used Apple Watch locked to Apple ID, proof of purchase

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