I have a Samsung television and until today, Apple TV worked just fine. I just attempted to watch a show and it is only showing in the upper right corner of the screen. I have reset Apple TV and powered it down. Nothing seems to correct the problem. I have DirecTV stream and primarily use that controller for the tv. Any ideas?
I had the same problem. None of the other recommendations worked — restarting the TV, deleting and reinstalling the app, changing screen resolution. Finally I navigated to app settings (on the TV, not within the app) and deleted the cache and the data. That worked! No idea if both were necessary but who cares.
I had the same problem. None of the other recommendations worked — restarting the TV, deleting and reinstalling the app, changing screen resolution. Finally I navigated to app settings (on the TV, not within the app) and deleted the cache and the data. That worked! No idea if both were necessary but who cares.
Is the other content you see on the screen coming from your Samsung TV, or your Apple TV set top box. That is how you would determine the source of the Picture in Picture feature you are seeing and where you would have to turn if off.
The Apple TV set top box supports PIP, but the other content of the screen would be content from your Apple TV. The options for changing that are available here:
Control video playback on Apple TV 4K - Apple Support
I don't believe DirecTV Stream initiates PIP itself, but your Samsung TV most certainly does and would be able to display both it's own Samsung TV content or that of DirecTV on the main screen, while showing a PIP window of the Apple TV content in any corner. If that is what you are seeing then turning off PIP on your Samsung TV depends on the model and that feature may also be mapped to the DirecTV remote control if that is what you are using..
We have an insignia TV and TV service with Directv. We recently got the Apple TV app and after about 3 weeks the picture of any show on Apple TV appeared very small in the upper right hand corner. I tried changing the resolution as noted in other fixes to the app. That did not work. Today I went into the Apple TV app and clicked on Force quit and finally got the full picture vs very small in the upper corner. I’m not sure why this happened as we didn’t make any changes to any settings.
Apple TV on our LG TV now has the streaming image of shows we like confined to a small box at top right of screen. Direct TV is our streaming provider.
This happened once before but I can’t remember what I did to correct it. Please help.
Thank you for your reply. I tried that and PIP was OFF on the Samsung. I toggled it just to make sure. I reset the Apple app. Again and I’m still having the same problem.
I had to change the resolution from 1080i to 1080p within DirecTV and that seemed to correct it. No idea how that was changed before.
Try log out and log back in. I think that worked.
Got phone help from Apple. Used my Apple TV box and remote and ithe screen size is working properly now. Thanks for trying to help.
Apple TV content in upper right corner on Samsung TV
