The is a new iPhone 15 everything worked and could see the Apps in AppStore however after a few minutes I found I could no longer access the AppStore and says cannot connect.
help!
when I try to erase the phone the password fails….
[Re-Titled by Moderator]
Original Title: AppStore
Hi Georgey18,
Re: Cannot connect to App Store ... when I try to erase the phone the password fails….
You may want to check the new iPhone is updated to the newest iOS software version: Look in Settings > General > Software Updates to see if there's an update.
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If you choose to update: you may want to back-up iPhone first.
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If already updated to the newest iOS version:
Try simply restarting the iPhone (deletes temporary fils, re-establishes connections, may update any recent sting changes, and more. Often restores order if something is not working as expected.
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If you still need help:
Apple support have a trouble-shooting article online to help you:
See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
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For a brand new iPhone: there is help from Apple's experts:
Most Apple software and hardware products include unlimited complimentary support incidents within the first 90 days of product ownership.
One stop for technical support, Apple hardware service, and software support.
Call Apple Support at 1-800-APLCARE
(or use the support link (or support app) on website below)
(ie: Scroll right down to "Support made simple")
Cannot connect to App Store and password fails on iPhone 15
