iPad not receiving iPhone calls despite settings enabled

Cannot get an iPad to answer phone calls.Have 2 iPhones and 2 iPads. The first iPhone 17ProMax/1 iPad connect to the same router, same iOS (26.4.2) and have the same Apple login.  The other iPhone 17/iPad are the same, but a different Apple login that the 1st iPhone/iPad.  All apps are updated on all 4 devices.


I want to be able to answer phone calls that are going to the iPhone on the matching iPad.


The 1st iPhone/iPad works correctly. A call comes into the iPhone and a small banner pops up at the top of the iPad screen showing the person or number calling and a button to hang up or answer.


The 2nd iPhone/iPad do not work this way.  I've compare all the settings and they both match.


On both iPhones, Settings > Apps > Phone >Calls on Other Devices>  the  'Allow Calls on Other Devices' is turned on.


On both the iPads, Settings > Apps > FaceTime >  the 'Calls from iPhone' is turned on.


That's all the instructions I can find for this .  Is there something else I need to look at/do?

iPad Pro, iPadOS 26

Posted on Apr 28, 2026 12:27 PM

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Posted on May 1, 2026 9:06 AM

Did you tap the > on Calls on Other Devices? That opens another page, where if the iPad is also on the same Apple Account, should be listed there, with a switch to turn on. The two devices MUST be on the same Apple Account.

12 replies

Apr 28, 2026 1:02 PM in response to DocData757

DocData757 wrote:

Cannot get an iPad to answer phone calls.Have 2 iPhones and 2 iPads. The first iPhone 17ProMax/1 iPad connect to the same router, same iOS (26.4.2) and have the same Apple login.  The other iPhone 17/iPad are the same, but a different Apple login that the 1st iPhone/iPad.  All apps are updated on all 4 devices.

I want to be able to answer phone calls that are going to the iPhone on the matching iPad.

The 1st iPhone/iPad works correctly. A call comes into the iPhone and a small banner pops up at the top of the iPad screen showing the person or number calling and a button to hang up or answer.

The 2nd iPhone/iPad do not work this way.  I've compare all the settings and they both match.

On both iPhones, Settings > Apps > Phone >Calls on Other Devices>  the  'Allow Calls on Other Devices' is turned on.

On both the iPads, Settings > Apps > FaceTime >  the 'Calls from iPhone' is turned on.

That's all the instructions I can find for this .  Is there something else I need to look at/do?

For the iPhone/iPad which isn't working on the iPhone - Settings > Apps > Phone , in addition to Allow Calls on Other Devices being turned on, have you turrned the switch on for the iPad which corresponds to the same Apple Account as the iPhone?

Apr 29, 2026 6:00 PM in response to DocData757

DocData757 wrote:

Thanks!
I'll need a little more info. Is this setting you talk about on the phone or on the iPad. IN either case, what is the text I would see on the screen.

The setting is on the iPhone.


  • Open Settings app on iPhone
  • Scan all the way down to the bottom and tap Apps
  • Find and tap Phone
  • Make sure the switch is turned on for Calls on Other Device
  • You should see a switch for your iPad and you need to turn it on there


This link from Apple may help even more --> Use iPhone to allow calls and text messages on your iPad - Apple Support


iPad not receiving iPhone calls despite settings enabled

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