Why does Apple Intelligence prevent my phone from functioning as a phone?

Why does Apple Intelligence prevent my phone from functioning as a phone? The last few days I haven't been getting text messages, calls, or notifications until hours after they were sent. Today, I knew I had a missed message, so I restarted my phone and followed every advice online about how to make sure the messages come through. Lo and behold, I turn off Apple Intelligence and my message immediately comes through.


[Edited by Moderator]

iPhone 17e, iOS 26

Posted on Apr 30, 2026 1:05 PM

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3 replies

Apr 30, 2026 1:39 PM in response to asdffdsa90

asdffdsa90 wrote:

Why does Apple Intelligence prevent my phone from functioning as a phone? The last few days I haven't been getting text messages, calls, or notifications until hours after they were sent. Today, I knew I had a missed message, so I restarted my phone and followed every advice online about how to make sure the messages come through. Lo and behold, I turn off Apple Intelligence and my message immediately comes through.

[Edited by Moderator]

Don't see it says anything about blocking those features Apple Intelligence - Apple

or here How to get Apple Intelligence - Apple Support

Calls and text message are your phone carrier feature, report the delay to them.

Why does Apple Intelligence prevent my phone from functioning as a phone?

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