Camera App Broken After Updating to iOS 26.4.2 – Black Screen & Freezing

Hi, I understand your frustration, but try to accept the advice in the spirit it’s intended. We’re all in this together and just trying to help each other to the best of our abilities.

Apple and Apple Support do not participate here. They only review comments for moderation and terms of service violations.

Yes, it certainly can be related to a recent update, but it can also be an indication of component failure. The best way to determine the true issue is make an appointment at an Apple Retail Store Genius Bar and have them run diagnostics on your device. If that’s inconvenient, remote diagnostics can be done by calling Apple Support. However, remote diagnostics is not as accurate and your device may still be experiencing a hardware failure.

If you’re in the US, please call  1-800-MY-APPLE, or outside the US, consult the support articles below. In Canada, call 1-800-263-3394.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple Support Options - Apple

If the Camera App on your device seems dysfunctional and you’re attributing it to an iOS update, consider this. If the update itself were the cause, then every user who installed that version of iOS would experience the same issue. In that case, the forums would be overflowing with complaints. Since no such widespread reports exist, it strongly suggests that this is not an iOS-level problem but rather a device-specific issue.

Camera App issues are not always the fault of the iOS update!  Many things can cause phone problems.  If you tell people you think it's an iOS update, it might make it harder to fix or find a solution for the real issue.

Remember, the right question often leads to the solution!

Was/Is your device Jailbroken? If that's the situation, please be informed that attributing the issues to iOS updates may not be accurate.

iOS updates aim to enhance user experience, boost security, and fix bugs rather than disrupt core features. The majority of the issues after updates might stem from underlying, unmentioned factors. Updates won't typically alter personal data but may refine settings or features. Backup before major updates for safety. Review Apple's update details and backup advice for a smooth process.

Kindly consider checking your settings and addressing any device issues before attributing the issue to external factors. This could be a pure coincidence that the iOS update affected the iPhone functions.

Before initiating a standard iOS update, it's advisable to create a backup. Have you completed this step? If yes, proceed with the restoration from the backup.

See what each update does: OS — iOS 26, About iOS 18 Updates, About iOS 17 Updates, About iOS 16 Updates, About iOS 15 Updates, About iOS 14 Updates, About iOS 13 Updates, About iOS 12 Updates, and so on...

I have exactly the same issue…. Since the update. Went into Apple and they said diagnostics are fine, and told me to reset all settings (major pain in the ***) so did that and still the same problem!

Does it work with third party camera apps?

When you attribute every glitch or slowdown, or feature availability on your device to an iOS update, you risk overlooking other potential causes that may be specific to your hardware or settings. Updates often become the “easy scapegoat,” but not all issues originate from the operating system itself.

Seriously!! This is an update issue, mine is exactly the same. Your snarky comments to the above users are becoming objectionable. Please back off and let Apple sort it

Buenas tardes, me está pasando lo mismo pensé que era solo yo !! Tengo un iPhone 13 Pro Max y tengo congelada la cámara en otras apps tampoco me funciona. Que podemos hacer ?????