How to resolve 'Your request could not be completed' error when resetting Apple Account password?

https://iforgot.apple.com/password/verify/appleid

i put in my email

it says

Your request could not be completed because of an error. Try again later.

been like that for 1 month


i forgot my pw and wanna change it

who to contact at apple inc



[Re-Titled by Moderator]

Original Title: https://iforgot.apple.com/password/verify/appleid

MacBook Air 13″, macOS 26.3

Posted on May 2, 2026 11:55 AM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2026 8:54 PM

Re: Password Reset: "Your request could not be completed because of an error. Try again later. been like that for 1 month"


You may want to check Apple’s System Status page:

Eg: There could be an outage in your area: Apple - Support - System Status


You may have entered incorrect passwords too many times, before trying to reset the password, triggering the "try later" error. This may indicate a compulsory waiting period to deter unlawful access..


You may be able to reset your password on your Mac:

If you forgot your Apple Account password - Apple Support

Eg: says:

  1. From the Apple menu , choose System Settings.
  2. Click [your name], then click Sign-In & Security.
  3. Click Change Password.
  4. Enter your device passcode. Then follow the onscreen instructions to change your Apple Account password.
  5. You might be required to wait one hour before changing your Apple Account password or other critical security settings. Learn more about Stolen Device Protection and when a security delay might be required.

(Eg: says:

"Security Delay: Some security actions such as changing your Apple Account password also require you to wait an hour and then perform an additional Face ID or Touch ID authentication")

Else:

See what to do: If your Apple Account is locked, not active, or disabled - Apple Support

and

If all else fails thee's a "last resort" process:

See: How to use account recovery when you can’t reset your Apple Account password - Apple Support

____________________________________________________________

Re: "i forgot my pw and wanna change it : who to contact at apple inc"


There are "support" links to Apple support at top right and bottom left on this discussion page,

or

you can visit the Apple Account support website: (info. / support / contact options etc.) : Apple Account - Official Apple Support

or

See a list of Apple phone numbers around the world : (link below) :

(Scroll down to choose your country or region and reveal the phone number.)

Contact Apple Support - Apple Support

1 reply
Question marked as Top-ranking reply

May 7, 2026 8:54 PM in response to jarlorider136

Re: Password Reset: "Your request could not be completed because of an error. Try again later. been like that for 1 month"


You may want to check Apple’s System Status page:

Eg: There could be an outage in your area: Apple - Support - System Status


You may have entered incorrect passwords too many times, before trying to reset the password, triggering the "try later" error. This may indicate a compulsory waiting period to deter unlawful access..


You may be able to reset your password on your Mac:

If you forgot your Apple Account password - Apple Support

Eg: says:

  1. From the Apple menu , choose System Settings.
  2. Click [your name], then click Sign-In & Security.
  3. Click Change Password.
  4. Enter your device passcode. Then follow the onscreen instructions to change your Apple Account password.
  5. You might be required to wait one hour before changing your Apple Account password or other critical security settings. Learn more about Stolen Device Protection and when a security delay might be required.

(Eg: says:

"Security Delay: Some security actions such as changing your Apple Account password also require you to wait an hour and then perform an additional Face ID or Touch ID authentication")

Else:

See what to do: If your Apple Account is locked, not active, or disabled - Apple Support

and

If all else fails thee's a "last resort" process:

See: How to use account recovery when you can’t reset your Apple Account password - Apple Support

____________________________________________________________

Re: "i forgot my pw and wanna change it : who to contact at apple inc"


There are "support" links to Apple support at top right and bottom left on this discussion page,

or

you can visit the Apple Account support website: (info. / support / contact options etc.) : Apple Account - Official Apple Support

or

See a list of Apple phone numbers around the world : (link below) :

(Scroll down to choose your country or region and reveal the phone number.)

Contact Apple Support - Apple Support

How to resolve 'Your request could not be completed' error when resetting Apple Account password?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.