How do I fix Apple Music app not opening on iPhone?

Apple Music app won’t open at all. Opens to a black screen and just shut down. What can i do


[Re-Titled by Moderator]

Original Title: Apple Music not working

iPhone 15 Plus, iOS 26

Posted on May 3, 2026 5:42 AM

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1 reply

May 5, 2026 10:28 PM in response to khieacia

Re: "How do I fix Apple Music app not opening on iPhone? Apple Music app won’t open at all. Opens to a black screen and just shut down."


You may want to check whether or not your iPhone has an iOS update waiting to be installed: (Updates often contain bug-fixes and more.)

You can look in Settings > General > Software updates.

Reminder: If you choose to update, it is wise to back-up iPhone first.

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If your iPhone is already updated to the newest iOS 26 version

You might try restarting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and more. Often restores order if something is not working as expected.

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Re: Apple Music app "Opens to a black screen and just shut down. What can I do"


If you still have the problem after updating or restarting:


Apple provides a trouble-shooting article online (link below) that may help with your Apple Music problem:

See what to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

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If you still need more info. / support / or contact options (for online chat / phone etc.):

Check out the Music Support website: Music - Official Apple Support

How do I fix Apple Music app not opening on iPhone?

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