I can't delete or move screenshot thumbnails to trash on my iMac

I used to be able to delete my screenshot thumbnails and move them to

trash. I can no longer do that. When I try and delete or move to trash a

thumbnail screenshot I now get the message, "The operation can’t be

completed because you don’t have permission to access some of the

items." What is this all about? But, how do I delete or move a

screenshot thumbnail to trash now? I see the screenshot is now "locked".

Can someone please help me resolve this issue. Thank you.


[Re-Titled by Moderator]

Original Title: Screen shot issues

Posted on May 4, 2026 9:52 AM

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Question marked as Top-ranking reply

Posted on May 6, 2026 7:20 PM

Thanks. Forget about the "thumbnail" terminology for now... it was just confusing me.


sciencemagic wrote:
Hi John Galt,
You said, "Click anywhere on that Mac's Desktop background, then choose File > New Folder. An empty folder with title untitled folder should appear on the Desktop. Does it? When I open "new folder" a box appears for Finder? I then get the message "The operation can’t be completed because you don’t have the necessary permission."


That is not right. It means the Desktop permissions have changed for reasons unknown, which suggests other unknown changes may have affected that Mac.


The best way to describe how to change your Desktop folder permissions is to read Apple's Support document on the subject, here: Change permissions for files, folders, or disks on Mac - Apple Support


To change permissions for your Home Folder's Desktop folder, click anywhere on the Desktop background and then choose File > Get Info. The Get Info window should closely resemble the following:


Where it indicates "Read & Write" in the above example, yours is probably different. What does yours indicate?


  • If it is not "Read & Write" you will not be able to alter anything on the Desktop.
  • If "You can only read" appears under Sharing & Permissions, same problem. You won't be able to change anything.


To change the Desktop Permissions, follow Old Toad's instructions: click the padlock icon (lower right), authenticate with your usual login password, and change the dropdown menu to match the example indicated above. If it asks to "apply to enclosed items" say yes.



This may not be a permanent fix, or it might not work at all. Permissions don't get changed on their own, which is the reason I asked about that "HopToDesk" concern. If someone or some thing altered your Mac in an inept or malicious manner then greater concerns exist. If it works though, and everything else appears to work as it should, then I'd put the matter behind you.


Let us know what you determine.

14 replies
Question marked as Top-ranking reply

May 6, 2026 7:20 PM in response to sciencemagic

Thanks. Forget about the "thumbnail" terminology for now... it was just confusing me.


sciencemagic wrote:
Hi John Galt,
You said, "Click anywhere on that Mac's Desktop background, then choose File > New Folder. An empty folder with title untitled folder should appear on the Desktop. Does it? When I open "new folder" a box appears for Finder? I then get the message "The operation can’t be completed because you don’t have the necessary permission."


That is not right. It means the Desktop permissions have changed for reasons unknown, which suggests other unknown changes may have affected that Mac.


The best way to describe how to change your Desktop folder permissions is to read Apple's Support document on the subject, here: Change permissions for files, folders, or disks on Mac - Apple Support


To change permissions for your Home Folder's Desktop folder, click anywhere on the Desktop background and then choose File > Get Info. The Get Info window should closely resemble the following:


Where it indicates "Read & Write" in the above example, yours is probably different. What does yours indicate?


  • If it is not "Read & Write" you will not be able to alter anything on the Desktop.
  • If "You can only read" appears under Sharing & Permissions, same problem. You won't be able to change anything.


To change the Desktop Permissions, follow Old Toad's instructions: click the padlock icon (lower right), authenticate with your usual login password, and change the dropdown menu to match the example indicated above. If it asks to "apply to enclosed items" say yes.



This may not be a permanent fix, or it might not work at all. Permissions don't get changed on their own, which is the reason I asked about that "HopToDesk" concern. If someone or some thing altered your Mac in an inept or malicious manner then greater concerns exist. If it works though, and everything else appears to work as it should, then I'd put the matter behind you.


Let us know what you determine.

May 5, 2026 10:59 AM in response to Old Toad

Hi Od Toad,


I opened Finder and was able to access desktop from the options. From there I clicked on "get info". From there at he bottom as you said, I would see "permissions". But, above permissions I saw option to "unlock" permissions. I did so and wala, I can now delete or move to trash those screenshot/ thumbnails I was trying to do so. I just needed to be able to access a window that gave me those permissions for my desktop and you helped me find it. Never would have found it otherwise. And, I don't know how that situation occurred in the first place? Sort of a mystery also?

But all is well now thanks to you, Old Toad. Much appreciate your help! Thank you, Old Toad.

May 4, 2026 4:43 PM in response to sciencemagic

Is it possible the problems coincided with this event:


What is HopToDesk and do I need it? - Apple Community


Did you resolve that concern?


In a subsequent discussion you also described "thumbnails" appearing on the right side of your monitor:


Sort of weird situation I didn't have before when I could delete my screenshots thumbnails I had on the right side of my monitor.


Thumbnail screenshot issues - Apple Community


I'm not certain I understand the situation, because we don't generally use the term "thumbnails" to describe screenshots. That may be an unimportant difference of terminology, but describing their appearance as on the right side of the monitor is odd. Screenshots can certainly be deposited anywhere on the Desktop, and there are various ways of arranging Desktop icons, but I thought it odd to describe them in that manner. Are you describing Dock icons perhaps?


Anyway, to advance troubleshooting try this. Click anywhere on that Mac's Desktop background, then choose File > New Folder. An empty folder with title untitled folder should appear on the Desktop. Does it?


Drag that folder to the Trash. Any problems doing that?


Assuming you can do that, then your Desktop folder permissions are correct.


Write back with your observations and any other information that may help.

May 4, 2026 10:00 AM in response to sciencemagic

Where are you finding those screenshot thumbnails? Finder, or...?


By default a macOS screenshot is saved to the Desktop, its permissions will be the same as any other file in ~/Desktop and can be dragged to the Trash like any other. They are image files not usually referred to as "thumbnails" which is a term generally associated with apps other than Finder.


Take a screenshot on Mac - Apple Support

May 4, 2026 4:17 PM in response to John Galt

Hi John Galt,


Thanks for your reply. I have no problems taking a screen shot. The problem is once I take that screen shot, it is locked and can't be deleted or sent to trash. When I try and send it to trash I get the message. "The operation can’t be completed because you don’t have permission to access some of the items." Not sure how this happened because I used to be able to delete or send the screen shot to trash, now I can't. Any idea how this happened? And how do I rectify the problem so I can delete a screen shot that is on my desktop? Appreciate your help. Thanks.

May 5, 2026 10:27 AM in response to John Galt

Hi John Galt,


Thanks for your reply. The HopToDesk issue is no longer.

The thumbnail situation is when I take a screen, then download it and then convert into a thumbnail to make the image much smaller. I then drag that image on my desk top screen on the far right side and then when I want to retrieve it for a purpose I can access it very quickly. Maybe not the preferred way to do so, but it works for me.

You said, "Click anywhere on that Mac's Desktop background, then choose File > New Folder. An empty folder with title untitled folder should appear on the Desktop. Does it? When I open "new folder" a box appears for Finder? I then get the message "The operation can’t be completed because you don’t have the necessary permission." So I'm at a stand still for that action? I keep getting message for I don't have permission when I want to access things. Don't recollect having that problem before? Maybe something I did? If I did, I don't recollect it.

May 8, 2026 9:40 AM in response to John Galt

Hi John Galt,


Thanks for your reply. I followed your instructions and my "desktop info" is exactly as yours is, I have read and write privilege's. But, this is after I followed Old Toads info to do so. I now can either delete or move to trash my screenshots (in thumbnail format) I have to the side of my desktop. Problem solved. Thank you John Galt for your help and patience.

I can't delete or move screenshot thumbnails to trash on my iMac

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