Reset App Store balance to zero

Here is what you can do: Buy something more expensive than your balance & pay the rest with a credit card. Or if you don't have enough balance for a single item and cannot add a credit card, contact Apple support directly to have them clear it. 

contact Apple Support

For live support, tap the link below then scroll down to Live Support. 

Links for Apple International Support - Apple Community

Keep in mind, if you are clearing the amount in order to change regions, there are other things you must also do. Apple details them here:

Change your Apple Account country or region - Apple Support

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Welcome and thank you for sharing your concerns, anzhelika34. 😉

You can simply Contact Apple Support to request a reset of your account balance to zero.

* United States: 1-800-APLCARE. * Contact Support.

If you need to change your region, then click ▶︎ Change Region for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian