iPhone 12 cracked screen repair: Booking, cost, wait time?

I have an iphone 12, with a cracked screen that needs replacing, my nearest apple store is MH Sheffield, do I have to book a slot for a new screen replacement and how much does it cost and can I wait for the repair?

Posted on May 12, 2026 6:19 AM

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Question marked as Top-ranking reply

Posted on May 12, 2026 6:32 AM

You always need to make an appointment at the Apple Store, but if you are planning to use an authorized Apple service shop, an appointment is not usually needed.


You can find a list of authorized Apple service shops in your area using this link:


Find Locations- Apple


Genius Bar Reservation and Apple Support Options - Apple


Plan to drop the phone off and allow 4-6 hours for repairs. It will depend on how busy the shop is at the time. Be sure to check with the shop in advance to confirm that they have the new screen in stock. Otherwise, you will need to allow an additional 2-3 days for parts to be ordered and received.


Screen repair / replacement cost is about $300 (U.S.). If the battery also needs replacing, add another $100 (U.S.) Cost in the U.K. would be about 225 Pounds and about 75 pounds (estimated).






3 replies
Question marked as Top-ranking reply

May 12, 2026 6:32 AM in response to an3us

You always need to make an appointment at the Apple Store, but if you are planning to use an authorized Apple service shop, an appointment is not usually needed.


You can find a list of authorized Apple service shops in your area using this link:


Find Locations- Apple


Genius Bar Reservation and Apple Support Options - Apple


Plan to drop the phone off and allow 4-6 hours for repairs. It will depend on how busy the shop is at the time. Be sure to check with the shop in advance to confirm that they have the new screen in stock. Otherwise, you will need to allow an additional 2-3 days for parts to be ordered and received.


Screen repair / replacement cost is about $300 (U.S.). If the battery also needs replacing, add another $100 (U.S.) Cost in the U.K. would be about 225 Pounds and about 75 pounds (estimated).






May 12, 2026 6:25 AM in response to an3us

Read this document about iPhone screen repair and replacement --> Apple Service and Repair for iPhone Screens - Apple Support

- Use the Get Estimate tool to find out the price for your model. It is best that you do that since I do not assume you are in the same country as me.


You may need to contact the store to get answers to your time questions. It will depend upon what they have available. The quickest repair might entail simply giving you a ready refurbished model, in which case make sure you have backed up your old phone.


For the iPhone Service Answer Center click here --> Choose Your Country or Region - Apple Support

Select your country.


For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Prepare your iPhone or iPad for a service appointment - Apple Support

- "To protect your information and save time, follow these steps before you get service for your device."



May 12, 2026 10:19 AM in response to an3us

Welcome and thank you for sharing your concerns, an3us. 😉


I recommend service.


Screen Damage: $279 Screen and back glass damage: $449


Service Checklist:



Click ▶︎ Start a Repair Request.



Need more help?


Click ▶︎ Check Repair Status. 🔧



Good luck! 👋🏼😉

Smiliñ 😎 Brian

iPhone 12 cracked screen repair: Booking, cost, wait time?

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