7 Replies Latest reply: Dec 1, 2010 9:11 PM by Robert Schwenkler
tyeardley Level 1 Level 1 (0 points)
Hi, I'm hoping someone might be able to help me. Over the last week I've been having trouble with Mac Mail for the first time. Mail itself opens ok, then I can literally send one email or send and receive once before the spinning colour wheel appears and the app freezes up. I have to force quit and try again.

I've tried repairing permissions from the OS disc and this hasn't made any difference? Anyone any ideas?

Thanks in advance.

iMac, Mac OS X (10.6.4)
  • William Boyd, Jr. Level 6 Level 6 (10,515 points)
    tyeardley wrote:
    Over the last week I've been having trouble with Mac Mail for the first time. Mail itself opens ok, then I can literally send one email or send and receive once before the spinning colour wheel appears and the app freezes up. I have to force quit and try again.


    This may not help, but I'd select each mailbox and use the menu bar item Mailbox -> Rebuild to rebuild each one. If you have more than one e-mail account, you'll have to open each mailbox with the "disclosure triangle", then select an individual mailbox.

    I've tried repairing permissions from the OS disc and this hasn't made any difference?


    There are large classes of Mac OS X problems where repairing permissions doesn't help at all.
  • John Bull Level 1 Level 1 (95 points)
    This is quite possibly a system problem (easy to fix.)

    First off, if you've not done so, restart the machine. See if that helps.

    If not, while you have your OS (installer?) disk handy, try repairing the disk instead of repairing permissions.

    Don't bother verifying the disk, as you'll take twice as long to do the job if it needs repair.

    And you don't need to repair permissions from the installer disk, you can use 'Disk Utility' from the desktop.
  • tyeardley Level 1 Level 1 (0 points)
    Thanks for the info guys. I tried rebuilding my mail boxes and initially thought this might have worked, but a day later this happens again. When I restart my machine, mail works ok for a short while, but the freeze happens again. This is also now causing itunes to fail to launch. I have to restart in order to open iTunes and then after some use it freezes! Also noticed this with Safari. But interestingly not with Firefox?

    I must have some conflict somewhere. I've repaired permissions and disk from the install disc and the HD. Getting a little worried now!

    Anymore advice/help would be very welcome.
  • tyeardley Level 1 Level 1 (0 points)
    I think I might have found the problem to this... I recently installed Audio HiJack and after doing a software update, this seems to be fixed now!
  • Notwavingbutdrowning Level 1 Level 1 (0 points)
    Your problem mirrors mine in pretty much every way (eg Mail and iTunes problems from nowhere) except that I installed Audio Hijack Pro ages ago without problems. Interestingly, it now won't even boot up to allow me to check if it needs updating!
    Will try removing it to see if that cures it, although I'm not hopeful.
    Does anyone else have any ideas?
    Thanks
  • Notwavingbutdrowning Level 1 Level 1 (0 points)
    Removing Audio Hijack made no difference. Did a disk repair from the Installation disk and, though it found and repaired errors, the Mail problem is back - hangs when sending (although it always sends the email - it's in my sent items when I restart Mail).
  • Robert Schwenkler Level 1 Level 1 (10 points)
    Mail has been sporadically freezing for me... like three times this week, but not last month. I have to force quit and restart mail. I've learned just to bear with it (restart it) and not spend time spinning wheels trying to fix it....
    Other weird things too like mail asking for passwords, accounts going off line happen occasionally too... again I just ignore it and things seem to chug along OK.