I am trying to open videos on my HP Desktop and get the message that I must install Apple Application Support. I cannot figure out how to do this? I have tried updating/reinstalling QuickTime, but I get the same error message when I try to open QuickTime. I tried installing iTunes and iCloud, no dice. How can I get my videos to play?
Windows, Windows 10
Go to Microsoft web site and search for Apple software. A few months ago I tested "Apple Devices" -- it was OK but I could do the same image and movie related stuff I wanted also via Windows built-in tools via Windows Photos and File Explorer.
Windows 11 Pro has .heic and HEVC support built-in while the Home edition needs a separate $1 add-on.
...and some Dell and HP owners have been befuddled by their machines’ inability to play HEVC/H.265 content in web browsers, despite their machines’ processors having integrated decoding support...
I occasionally use Windows 10-11 Home-Pro via VMware Fusion on my Intel Mac mini 2018 and now MacBook Pro M5 16" mainly to keep track what Windows users talk about when they ask:
Q: Why iPhone movies lack thumbnails and most metadata items?
A: iOS/iPadOS 18 introduced QuickTime FullFrameRatePlaybackIntent tag which some Windows versions are incompatible with. A workaround is to delete that tag with exiftool. (I just checked and current Windows 11 Pro version has fixed that).
Q: Why Windows does not display or import all iPhone images?
A: Try this... (I am using VM so Windows on bare metal might behave differently, though)
Q: Why Windows does not display iPhone .heic or HEVC?
A: Windows 11 Pro has support for them built-in but...
Thanks for that comprehensive reply! You gave me the tips I needed to find an HEVC player that is working great. I appreciate your time!
Apple Application Support on HP Desktop
