Satechi W3 keyboard disconnects from 2024 Mac mini on wake

Hello,

I have a problem with new 2024 Mac mini with 16gb or RAM and 512 SSD. The problem is that my wired Satechi W3 keyboard keeps disconnecting in random moments, especially while waking up the computer. It was connected to thunderbolt 4 on the back of Mac. Now it's plugged to front 3.2 USB-c and I'm waiting for anything to happen, because I don't know where the issue lies in Mac ports or in keyboard. Did anyone had similar issue with wired keyboards? What should I do? I'd like to add that now I've connected HDD drive to back of Mac to check if the problem lies in these ports. The computer is up to date

Mac mini (M4, 2024)

Posted on May 18, 2026 2:57 AM

Reply
2 replies

May 18, 2026 8:49 AM in response to Jay_W-ki

Jay_W-ki wrote:
Hello,
I have a problem with new 2024 Mac mini with 16gb or RAM and 512 SSD. The problem is that my wired Satechi W3 keyboard keeps disconnecting in random moments, especially while waking up the computer. It was connected to thunderbolt 4 on the back of Mac.

Those rear TB 4/USB ports power down and have a slight lag time after a Wake, Restart or Startup cycle.

Now it's plugged to front 3.2 USB-c and I'm waiting for anything to happen, because I don't know where the issue lies in Mac ports or in keyboard. Did anyone had similar issue with wired keyboards? What should I do? I'd like to add that now I've connected HDD drive to back of Mac to check if the problem lies in these ports. The computer is up to date

I think that you are on the right track. Test the setup with:

USB devices like a Keyboard, Mouse, FlashDrive and slower Drives into the front USB Ports.

Then plug devices like Displays, faster USB and Thunderbolt SSD drives into the rear TB 4/USB Ports.


If you find that any of the front USB or rear TB 4/USB ports are not working.

Disconnect everything except for your Keyboard and Startup in Safe Mode followed by a normal Restart.

Start up your Mac in safe mode - Apple Support

May 18, 2026 3:14 PM in response to Jay_W-ki

You can do what a lot of the users who have similar problems with coming out of sleep do:


1 - do not sleep the computer.

2 - set the System ➙ Energy settings pane turn on the button "Prevent automatic sleeping when display is off".

 3 - in System ➙ Lock Screen settings pane set "Start Screen Saver when inactive" to whatever time you'd like.

4 - in System ➙ Settings ➙ Lock Screen settings pane set "Turn display off monitor when inactive for XX" to the time you want. 


You don't need to sleep the computer as the internal drive is an SSD and most all new external drives are SSD.


Satechi W3 keyboard disconnects from 2024 Mac mini on wake

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.