iPhone 12 Pro: Backup restore fails, server/no backup errors

i am not able to restore my backup to my iphone 12 pro, im receiving a message saying cannot connect to the server, or saying no backups found


Can anyone kindly help please

Posted on May 19, 2026 2:54 AM

Reply
1 reply

May 19, 2026 3:16 AM in response to ohwajdi

The errors “Cannot connect to the server” and “No backups found” are mutually exclusive because they point to entirely different issues.


  • Cannot connect to the server: This occurs when the device cannot reach iCloud, typically due to lack of internet connectivity or an iCloud server outage.
  • No backups found: This indicates that no suitable backups exist for the iOS version you’re trying to restore. Common causes include mismatched Apple IDs or the absence of compatible backups.


In short, the first error reflects a connectivity problem, while the second highlights a backup availability or compatibility issue.

iPhone 12 Pro: Backup restore fails, server/no backup errors

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.