iPhone App Store gift code: Sign-in prompt, password fails

I have received a gift code for an iPhone App Store purchase. After entering the code, a popup tells me to sign in, although I am already logged in to the App Store. It shows the email for my Apple ID, so I entered my ID password and it was rejected. What do I have to do to get this to work?


Yes, I followed the instruction on how to redeem CARDS, I searched for how to redeem CODES and nothing showed up.


iPhone SE gen 3 MMX83LL/A, iOS 26.4.2

iPhone SE, iOS 26

Posted on May 19, 2026 6:18 AM

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Posted on May 19, 2026 10:13 AM

Well it turns out the problem was that as I typed in the password, it was not shown so as usual when typing in passwords on the phone, I managed to create typos on the previous attempts.


I got out an old bluetooth keyboard so I could be sure I was typing in the proper characters one by one and the password was accepted.

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May 19, 2026 10:13 AM in response to mudbucker

Well it turns out the problem was that as I typed in the password, it was not shown so as usual when typing in passwords on the phone, I managed to create typos on the previous attempts.


I got out an old bluetooth keyboard so I could be sure I was typing in the proper characters one by one and the password was accepted.

May 19, 2026 9:48 AM in response to mudbucker

Ok, I assume this is the app you are referring to:

https://apps.apple.com/us/app/tunein-radio-music-sports/id418987775


Since the app is a free download, I think the code the company gave you is for one of their in-app purchases to unlock premium features. If the app you have on your phone now is one that was downloaded with your previous Apple Account, you should delete that app and download the one above with your current Apple Account.


I am a developer myself and have used Redemption Codes many times and given them to friends and families for my apps and in-app purchases where they were never required to enter any password to redeem the code, that is why I think you may have the app on your device that was installed with a different Apple Account.

May 19, 2026 9:24 AM in response to Mac Jim ID

I did exactly those steps, Mac Jim ID. After I entered to code i was asked to log in…the masil field was the the email for my Apple ID amd could not be changed. I entered my Apple ID password and it was rejected.


OK, what it’s for: About 15 years ago I had an iPod Touch which I kept docked to my stereo system and I bought the TuneIn Radio Pro app to stream radio stations. The Pro version doesn’t have ads like the regular version. About a decade ago, I got my first iPhone and using the same Apple ID as for the iPod, I was able to download the app to the phone. I also was able to go to the TuneIn Radio website using a browser on my Mac and enter my user name and password there as well. Then about five years ago I bought an Onkyo stereo receiver with wif-fi and support for TuneIn Radio has been working fine. Two years ago, I got a new iPhone and could NOT get TuneIn Pro…it showed up in the app store but I would get an error telling me that I already had TuneIn (not the Pro version) installed so I could not even purchase the Pro version if I wanted.


One thing that had changed with the new iPhone was I had set up a different Apple ID since buying the first iPhone and if I try to login to that account with my Mac I get a message that that account was closed years ago.


I got in touch with TuneIn support about this…since I could stream without ads with my stereo system and with a web browser but not my new phone it was annoying. After months of back and forth they told me that since I bought the app years ago using a different Apple ID account that is no longer active, they provided me a code to use to get the app downloaded on my phone for free. When I tried to do that today, I got stuck when the popup asking for my password rejected it.


The popup was not clear about what password it wanted, I assuming it was my Apple ID. Could it have been asking about some other password?

iPhone App Store gift code: Sign-in prompt, password fails

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