Need help!!! Update OS from 10.15.8 to 12 or higher!!!!

I have a imac 21.5 inch late 2013 and I'm having issues with being able to access some web pages that i once could open for work. Their tech support stated I needed to update my OS. I currently have Catalina and I am not able to update. I've tried several time even bought more memory. I also tried to download google chrome and that down load said I needed at least a version 12 on my OS and Catalina is only 10.15.8. please help. How do I update my OS from Catalina to one higher?


Thank you in advance for your assistance.


iMac 21.5″, macOS 10.15

Posted on May 19, 2026 1:43 PM

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Posted on May 19, 2026 1:49 PM

Sorry but Catalina is indeed the latest MacOS your iMac can run:


Ref:

Identify your iMac model - Apple Support


6 replies

May 19, 2026 6:43 PM in response to Mont473

This is a link to a list of Macs compatible with macOS 11 Big Sur, the next version of the OS after Catalina.

macOS Big Sur is compatible with these computers - Apple Support


Every newer macOS since then will require a newer Mac.


If you are at all interested in buying a newer Mac, I highly recommend that you check the offerings at Refurbished Mac Deals - Apple. You'll get the same factory warranty and save a few dollars.


May 20, 2026 1:59 PM in response to Mont473

Since the web browser appears to be the primary problem here, the latest Firefox release is well worth testing, as Matti Haveri and Servant of Cats indicated.

https://www.firefox.com/en-US/firefox/151.0/system-requirements/

https://www.firefox.com/en-US/download/all/desktop-release/osx/


Some even older system versions can still use Firefox, but then an earlier Extended Support Release (ESR):

https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Need help!!! Update OS from 10.15.8 to 12 or higher!!!!

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